Associate Director, Operations

Associate Director, Operations – Education, Training and Research

Location: Edmonton, AB

Closing Date: Until Suitable Candidate is Found       

Position Status: One (1) Full-time (40 hours/week) Permanent position

The Otipemisiwak Métis Government is looking for an Associate Director, Operations – Education, Training and Research in Edmonton, AB. Reporting to the Director of Education, Training and Research, the Associate Director, Operations – Education, Training and Research plays a leadership role in supporting the Director by ensuring the effective and efficient delivery of organizational operations across all programs and service areas. This role will contribute to organizational planning and decision-making while overseeing core operational functions. The role provides leadership in financial management, operational systems, internal and external communications, and coordination with Otipemisiwak Métis Government (OMG) shared services, ensuring alignment with Education, Training and Research (ETR) strategic priorities. The successful candidate will be a self-motivated individual with excellent interpersonal skills and proven leadership experience.

Key Responsibilities

• Participate as a member of Education, Training and Research (ETR) Leadership Team, contributing to organizational planning, priorities, and decision-making
• Support the Director in translating strategic direction into operational plans and outcomes
• Provide input on operational risks, resource needs, and opportunities for organizational improvement
• Contribute to continuous improvement and organizational effectiveness initiatives
• Oversee the day-to-day operations of ETR to ensure programs and services are delivered efficiently and effectively
• Establish and maintain operational processes, procedures, and standards across departments
• Identify and address operational challenges and implement improvements
• Lead organizational budgeting processes in collaboration with program areas and finance
• Monitor expenditures and ensure alignment with approved budgets and funding agreements
• Support ETR Leadership Team with financial planning, forecasting, program planning and reporting to the Director
• Work closely with program leaders to ensure operational consistency and alignment across all ETR programs
• Ensure programs are supported with appropriate administrative, IT, and operational resources
• Monitor operational performance and support program delivery outcomes
• Provide oversight of IT service delivery to ensure reliable and secure support for staff and programs
• Liaise with OMG IT services to address system needs, enhancements, and issue resolution
• Support implementation of systems and tools that improve operational efficiency
• Liaison with Otipemisiwak Métis Government (OMG)
• Serve as the primary operational liaison between the Education, Training and Research team and the Facilities and IT services teams
• Ensure ETR operational needs are effectively communicated and supported through shared services
• Support coordination and alignment of service delivery expectations
• Support development and implementation of operational policies and procedures
• Promote accountability, consistency, and compliance across all operational functions
• Provide leadership and direction to operational staff and managers
• Foster a collaborative, culturally grounded, and high-performing work environment
• Support coordination across programs and corporate services
• Other duties as required or assigned.

Skills & Competencies

• Demonstrated excellence in administrative and organizational skills.
• Strong leadership skills with a recognized strength in leading and engaging teams, creating a culture that promotes the development of individual and organizational capacity.
• Strong sense of initiative with the ability to manage multiple concurrent projects or tasks, delegate, set expectations, and monitor progress of direct reports.
• Proven strategic thinker with the ability to execute complex business plans and establish short-and long-term plans to meet key objectives.
• Ability to thrive in a fast-paced, sometimes ambiguous environments and effectively handling sudden project changes.
• Exceptional written and verbal communication skills with an ability to produce professional documents, reports, and presentations.
• Strong understanding of labour market trends, Indigenous education and training issues, and pathways to employment and post-secondary for Métis Citizens.
• Knowledge of program evaluation, performance measurement, and reporting requirements for government-funded programs.
• Strong analytical skills and critical thinking skills with the ability to identify issues and solutions to overcome problems.
• Familiarity with Indigenous data sovereignty principles and their application to research, program design, and reporting.
• Strong knowledge of education priorities, government reporting, and funding compliance is an asset
• Superior interpersonal skills and a proven track record of building collaborative partnerships with a variety of internal and external stakeholders.
• Ability to thrive in a dynamic and changing environment and be adaptable and flexible to changing needs.
• Strong sense of ethics and the ability to handle sensitive and private information with tact and discretion.
• Knowledge of Métis history, culture, and issues affecting Métis people including an in-depth understanding of RLI or the Otipemisiwak Métis Government is a strong asset.
• Demonstrated proficiency in the use of commonly used office software packages such as Microsoft Office and Google Workspace.

Qualifications

• Post-secondary education in Business Administration, Public Administration, or related field
• Minimum 5 years’ experience in operations management, preferably in a multi-program or government-affiliated environment or a similar role.
• Experience contributing to organizational planning or leadership teams
• Strong understanding of Métis governance structures and community priorities
• Experience working with shared service models (e.g., IT, procurement, facilities)
• Proven ability to manage budgets, systems, and cross-functional teams.
• Knowledge of Métis culture and barriers to sustainable employment, and of challenges and socio and economic factors facing Indigenous individuals, particularly Métis.
• Experience working within an Indigenous or non-profit organization is a strong asset.

Other Requirements 

• Ability to work a regular schedule Monday – Friday, 8:30 AM – 4:30 PM, with weekend and evening availability, as required.
• Travel within the province of Alberta is a requirement, even on short notice.
• Travel to and from various mobile unit locations.
• Reliable transportation and a valid Class 5 driver’s license.
• Submission of a clear and Police Information Check.

What We Offer

• The opportunity to work for the Otipemisiwak Métis Government under its newly ratified Constitution and be an instrumental part of the largest Indigenous Government in Canada as it rapidly grows and develops.
• An opportunity to learn about Métis culture, history, and art.
• Meaningful work in a fun and supportive work environment.
• Continuous Learning and Professional development.
• A comprehensive benefit package.
• Employer matching pension plan
• Generous time off policies.

Let’s Connect – Please Reach Out:

We genuinely welcome a conversation to explore how this opportunity can work for you. If this opportunity connects with your passion and experience, we encourage you to apply online today with your application package, including a resume/CV and a cover letter at http://albertametis.com/careers/

Alternatively, if you have questions about how this opportunity will fit your professional journey, please email us at [email protected]  and we will be pleased to coordinate a time for an exploratory conversation.

Métis applicants are encouraged to apply.

The Otipemisiwak Métis Government thanks all applicants for their interest. Only applicants selected for an interview will be contacted.