Associate Director, New Stream - Sell Side

Job Description:

• Partner with the Media/Monetization Lead to manage daily account operations on specific client work.
• Manage meeting planning, scheduling, and workback timelines to ensure smooth execution across workstreams.
• Track deliverables and identify risks or blockers to keep programs on track
• Help develop operational frameworks and processes that improve team efficiency.
• Serve as a key point of contact for internal teams and client stakeholders.
• Contribute to internal initiatives that enhance agency capabilities and service delivery.
• Translate clients' needs into actionable plans and coordinate cross-functional execution.
• QBR/EBR Coordination: Organizing and developing content for Quarterly Business Reviews or Executive Business Reviews and other key client meetings.
• Oversee Revenue Recognition: Accountable for accurate tracking and reporting of revenue.
• Manage the Legal Review Process: Overseeing contract reviews, renewals, and compliance with legal requirements for new and existing projects.
• Support Implementation of New Projects: Leading operational setup, onboarding, and rollout of new RMN initiatives and offerings.
• Manage Engagement Renewals: Facilitating the renewal process for client contracts, including documentation and stakeholder alignment.
• Manage and mentor junior team members, providing guidance and support for their growth.
• Foster a collaborative and inclusive team culture.
• Keep a pulse on evolving Retail Media industry trends

• 6+ years of experience in program management, project management, client services, or related fields.
• Experience in retail media, retail, or agency environments preferred.
• Excel at keeping multiple complex projects moving forward simultaneously.
• Able to effectively multi-task, prioritize, and manage competing demands across several ongoing initiatives.
• Excellent communication and relationship-building abilities.
• Comfortable working in ambiguous environments and defining new processes.

• You'll be part of a pioneering team helping shape the future of retail media.
• You'll work with top-tier clients and agency talent on high-impact initiatives.
• You'll have the opportunity to help evolve a unique role within a growing discipline.

• Medical, vision, and dental insurance,
• Life insurance,
• Short-term and long-term disability insurance,
• 401k,
• Flexible paid time off,
• At least 15 paid holidays per year,
• Paid sick and safe leave, and
• Paid parental leave.

At dentsu, we believe great work happens when we're connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

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