Be an Early Applicant
The Role
Leads operations for a multifamily residential portfolio, driving financial and operational performance, owner reporting, budgeting, capital planning, compliance, resident satisfaction, and asset preservation. The role develops property management teams, oversees recruitment and performance, resolves escalated resident concerns, reviews leasing and occupancy trends, conducts property inspections, and communicates with owners, vendors, contractors, and other stakeholders across NYC-area properties.
Summary Generated by Built In
Lead with Impact. Drive Performance. Shape Exceptional Communities.
Ready to take your multifamily real estate career to the next level?
Rose Associates is seeking an accomplished, strategic, and solutions-oriented Associate Director of Multifamily Operations to help lead the performance of our New York City residential portfolio.
This is an opportunity to influence portfolio-wide strategy, strengthen owner relationships, develop high-performing property management teams, and drive financial and operational results across a diverse collection of residential communities. From day-to-day execution to long-term asset performance, you’ll play a critical role in shaping the resident experience and advancing the success of the properties we manage. If you’re a proven multifamily leader who combines financial acumen, operational expertise, and a passion for developing people, we invite you to make your mark at Rose Associates.
About Rose Associates
Established in 1925, Rose Associates is a recognized leader in multifamily and mixed-use real estate, managing a diverse portfolio across major Northeast markets. Our integrated platform spans property and asset management, development, construction, leasing, marketing, and financial operations.
As a woman-owned company with a century of industry expertise, we’re committed to integrity, innovation, inclusion, and exceptional resident experiences. Join a team where strategic thinking, strong leadership, and a commitment to excellence create opportunities to make a lasting impact.
What You’ll Do
What You Bring
Compensation & Benefits
$155,000 – $165,000 annual base salary, plus significant performance-based incentive compensation opportunities and a comprehensive benefits package.
Ready to Shape the Future of Multifamily Operations?
Bring your strategic vision, financial expertise, and leadership experience to Rose Associates. Help drive the performance of a dynamic New York City portfolio, develop exceptional teams, strengthen owner partnerships, and create outstanding residential communities.
Apply today and take the next step in your multifamily leadership career.
Work Environment & Essential Job Requirements
This is an on-site leadership position requiring regular visits to residential properties, interaction with residents, employees, vendors, contractors, and ownership representatives, and movement throughout buildings and property sites. Duties may involve ascending and descending stairs and working in varying environmental conditions.
The position also requires performing essential job functions in residential environments where domestic pets may be present, including common areas, lobbies, building offices, amenity spaces, and occupied apartments, potentially for extended periods while conducting inspections, addressing resident concerns, overseeing operations, and coordinating staff and vendors.
Reasonable accommodations will be considered for qualified individuals with disabilities to enable them to perform the essential functions of the position, consistent with applicable law. Additional job-related duties may be assigned as business needs require.
Rose Associates is an Equal Opportunity Employer. Employment decisions are made without discrimination based on any characteristic protected by applicable federal, state, or local law.
Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at [email protected]. #jobopenings
Ready to take your multifamily real estate career to the next level?
Rose Associates is seeking an accomplished, strategic, and solutions-oriented Associate Director of Multifamily Operations to help lead the performance of our New York City residential portfolio.
This is an opportunity to influence portfolio-wide strategy, strengthen owner relationships, develop high-performing property management teams, and drive financial and operational results across a diverse collection of residential communities. From day-to-day execution to long-term asset performance, you’ll play a critical role in shaping the resident experience and advancing the success of the properties we manage. If you’re a proven multifamily leader who combines financial acumen, operational expertise, and a passion for developing people, we invite you to make your mark at Rose Associates.
About Rose Associates
Established in 1925, Rose Associates is a recognized leader in multifamily and mixed-use real estate, managing a diverse portfolio across major Northeast markets. Our integrated platform spans property and asset management, development, construction, leasing, marketing, and financial operations.
As a woman-owned company with a century of industry expertise, we’re committed to integrity, innovation, inclusion, and exceptional resident experiences. Join a team where strategic thinking, strong leadership, and a commitment to excellence create opportunities to make a lasting impact.
What You’ll Do
- Drive Portfolio Performance: Partner with property managers to strengthen operational execution, evaluate financial results, monitor budgets, analyze rent variances, and identify opportunities to improve performance.
- Lead Financial Strategy & Reporting: Prepare and review owner reporting packages, annual budgets, business plans, and monthly financial and operational reports to support informed decision-making.
- Build High-Performing Teams: Coach and mentor property management leaders, promote accountability, oversee employee development, and support recruitment and retention initiatives.
- Strengthen Owner and Asset Relationships: Partner with ownership and internal stakeholders on property strategies, acquisitions and dispositions, capital planning, and material operational developments.
- Elevate the Resident Experience: Address escalated resident concerns, strengthen retention initiatives, and implement strategies that improve satisfaction and overall community performance.
- Optimize Leasing & Occupancy: Evaluate leasing activity, occupancy trends, renewal programs, and marketing strategies to support budget and pro forma expectations.
- Protect Asset Value: Review capital replacement plans, conduct property visits and inspections, assess building conditions, and identify opportunities to improve maintenance, preservation, and operational efficiency.
- Champion Compliance and Risk Management: Promote compliance with applicable federal, state, and local laws, including Fair Housing requirements, health and safety standards, and company policies.
- Collaborate Across the Organization: Work closely with accounting, marketing, maintenance, and other departments to resolve challenges, align priorities, and achieve portfolio-wide objectives.
What You Bring
- A bachelor's degree in a relevant field or equivalent professional experience.
- At least 10 years of residential property management experience, including a minimum of 7 years in a senior management role.
- Experience managing or supporting affordable housing communities. A demonstrated track record of leading property management teams, improving operational performance, and resolving complex challenges.
- Strong financial acumen, including budgeting, forecasting, financial reporting, variance analysis, and knowledge of Generally Accepted Accounting Principles (GAAP).
- Comprehensive knowledge of building operations, maintenance, capital planning, and property preservation.
- An understanding of leasing strategies, marketing trends, occupancy management, and resident retention.
- Proficiency in Microsoft Office and property management platforms, including Yardi, On-Site, and iLuvLeasing.
- Excellent leadership, communication, organizational, analytical, and problem-solving skills.
- The ability to travel between NYC portfolio properties, the main office, and other assigned locations as required.
- Authorization to work in the United States, consistent with applicable law.
Compensation & Benefits
$155,000 – $165,000 annual base salary, plus significant performance-based incentive compensation opportunities and a comprehensive benefits package.
Ready to Shape the Future of Multifamily Operations?
Bring your strategic vision, financial expertise, and leadership experience to Rose Associates. Help drive the performance of a dynamic New York City portfolio, develop exceptional teams, strengthen owner partnerships, and create outstanding residential communities.
Apply today and take the next step in your multifamily leadership career.
Work Environment & Essential Job Requirements
This is an on-site leadership position requiring regular visits to residential properties, interaction with residents, employees, vendors, contractors, and ownership representatives, and movement throughout buildings and property sites. Duties may involve ascending and descending stairs and working in varying environmental conditions.
The position also requires performing essential job functions in residential environments where domestic pets may be present, including common areas, lobbies, building offices, amenity spaces, and occupied apartments, potentially for extended periods while conducting inspections, addressing resident concerns, overseeing operations, and coordinating staff and vendors.
Reasonable accommodations will be considered for qualified individuals with disabilities to enable them to perform the essential functions of the position, consistent with applicable law. Additional job-related duties may be assigned as business needs require.
Rose Associates is an Equal Opportunity Employer. Employment decisions are made without discrimination based on any characteristic protected by applicable federal, state, or local law.
Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at [email protected]. #jobopenings
Skills Required
- Bachelor's degree in a relevant field or equivalent professional experience
- At least 10 years of residential property management experience, including at least 7 years in a senior management role
- Experience managing or supporting affordable housing communities
- Demonstrated success leading property management teams and overseeing multifamily operations
- Experience resolving complex operational challenges
- Strong financial acumen, including budgeting, forecasting, financial reporting, variance analysis, and GAAP knowledge
- Understanding of building operations, maintenance, capital planning, and property preservation
- Familiarity with marketing strategies, leasing performance, occupancy management, and resident retention
- Proficiency with Microsoft Office and property management or leasing platforms, including iLuvLeasing, On-Site, and Yardi
- Excellent organizational, time management, analytical, problem-solving, and communication skills
- Ability and willingness to travel between NYC-area properties, the main office, and other assigned locations
- Authorization to work in the United States
- Ability to maintain regular on-site presence and move throughout residential buildings, including ascending and descending stairs
- Ability to work in varying environmental conditions and residential environments where domestic pets may be present
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Rose Associates is a New York-based real estate firm founded in 1925, specializing in the development, acquisition, and management of multifamily and mixed-use properties. With a portfolio of over 14,000 units, the company provides a full suite of services, including property operations, revenue management, and construction oversight. As a certified Woman-owned Business Enterprise (WBE), Rose Associates is committed to delivering high-quality living experiences and enhancing asset value across the New York metropolitan area.
