Associate Director - IT Implementation Consulting

Posted 3 Hours Ago
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2 Locations
In-Office
Senior level
Professional Services • Consulting
The Role
Lead and support Workday implementation projects: run workshops, design business processes, prototype and configure applications and integrations, transform/load data, test and validate, support rollout and production. Gather requirements, perform analysis, assist project management, act as client contact, and help develop proposals and business opportunities.
Summary Generated by Built In
Company:Mercer

Description:

Partnering with senior consultants, conducts workshops to draw implications/conclusions from analysis and help to form recommendations (based on pre-existing templates or prior client work modified for current situation) that will be used to facilitate the decision making process with clients.

Delivers the following Workday tasks: designing business processes; prototyping and configuring applications; configuring application integrations; transforming and loading data; testing and validating applications; supporting production roll-out; providing ongoing production support.

Conducts research by staying abreast of Workday issues/trends and capabilities and gathers business requirements to be utilized in the analysis and development of proposed client solutions.

Performs Workday strategy or related analysis with guidance from senior consultants by evaluating Workday practices and process, developing conclusions/formulating recommendations and analyzing data to draw conclusions.

For larger client projects, provides support to the senior consultant/project manager and acts as the day to day (secondary) contact to the client to ensure project solutions and deliverables are meeting client expectations.For smaller/more routine client projects, acts as the project manager establishing the project plan, monitoring overall project progress against deadlines/responsibilities, managing and reviewing the project work of more junior project team members.

Assists senior consultants in developing new business opportunities with existing clients by customizing pre-existing proposal materials to draft RFPs.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Skills Required

  • Experience designing Workday business processes
  • Experience prototyping and configuring Workday applications
  • Experience configuring Workday integrations
  • Experience transforming and loading data into Workday
  • Experience testing, validating applications, and supporting production roll-outs
  • Ability to conduct client workshops and gather business requirements
  • Project management skills, including planning and monitoring project progress
  • Experience supporting ongoing production support for Workday
  • Experience contributing to proposals, RFPs, and business development materials
  • Strong client-facing communication and stakeholder management skills
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The Company
HQ: New York, New York
9,026 Employees

What We Do

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

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