Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
This Associate Director of Internal Audit supports the ongoing AI and digital transformation of UnitedHealth Group's Internal Control over Financial Reporting (ICFR) business and IT general control testing and Service Organization Control (SOC) governance processes. This position within UHG Internal Audit and Advisory Services (IAAS) is integral to our goals to increase efficiency and reduce administrative work for auditors and business partners by modernizing internal controls across the business and through implementation of AI and other Automated testing and documentation capabilities. In addition, the position regularly interacts with control and process owners as well as second line of defense partner teams within the organization.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
- Lead the execution of AI and Automation enablement workstreams related to ICFR and SOC programs, working collaboratively with the UHG IAAS team to identify opportunities and drive innovative solutions
- Champion and cultivate Generative AI innovation and adoption within the ICFR culture for the IAAS department and the wider company by developing relationships with executives to understand the business and relevant key controls and providing guidance to enhance the control environment with new technologies and AI approaches
- Build AI agents and solutions and/or support technical requirements gathering and agile development of technical solutions in partnership with AI, Data Analytics, and Automation developers internal to the department or the company
- Provide inputs to changes to internal audit testing methodology that accompany changes to controls with the adoption of AI and Automation within the control environment
- Support execution of audits, ICFR & SOC governance activities, and other special projects as directed by Internal Audit leadership
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor's degree in applicable discipline
- Relevant assurance certification (e.g., CPA, CIA, CISA)
- 7+ years of relevant business experience including public accounting, internal audit, SOX, internal controls
- 3+ years of experience in technology enablement or innovation roles facilitating large transformation initiatives or technology enablement projects
- Working knowledge of Generative AI models and capabilities, and Internal Audit and Governance Risk & Compliance (GRC) software applications
- Solid interpersonal and analytical skills while working effectively with a team
- Solid oral and written communication skills
Preferred Qualifications:
- Experience with Microsoft Generative AI and automation technologies and implementations (e.g., Microsoft Copilot Studio / Azure AI / Power Platform)
- Relevant AI focused certification (e.g., AAIA, relevant technology vendor training certificates from Microsoft, AWS, etc.)Experience with SOC report exam testing and/or coordination
- Cloud Computing or Software as a Service (SaaS) experience
- Experience in the business application of data analytics and data visualization tools
- Health insurance, healthcare, or related insurance experience
You'll enjoy the flexibility to work remotely* from anywhere within the U.S. during XYZ time zone business hours as you take on some tough challenges.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Skills Required
- Bachelor's degree in applicable discipline
- Relevant assurance certification (e.g., CPA, CIA, CISA)
- 7+ years of relevant business experience including public accounting, internal audit, SOX, internal controls
- 3+ years of experience in technology enablement or innovation roles
- Working knowledge of Generative AI models and Internal Audit software applications
- Solid interpersonal and analytical skills
- Solid oral and written communication skills
Optum Compensation & Benefits Highlights
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Healthcare Strength — Health coverage offers multiple plan types with employer HSA contributions, in‑network preventive care at 100%, and included 24/7 virtual visits, alongside dental and vision options. This breadth allows predictable copay choices or tax‑advantaged HSA designs to fit different usage needs.
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Retirement Support — Retirement programs include a 401(k) with employer match eligibility and full vesting over time plus an Employee Stock Purchase Plan at a discount. Together these elements support long‑term savings and ownership.
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Parental & Family Support — Family supports include six weeks paid parental leave, paid caregiver leave, adoption assistance, and subsidized Bright Horizons back‑up care. Emotional well‑being resources like a premium Calm subscription and a 24/7 EAP complement these supports.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.