Our Opportunity:
Chewy is seeking an Associate Director HR Business Partner! We are on a mission to become the most trusted and convenient destination for pet parents everywhere. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers! To fulfill that mission, we work to drive organizational effectiveness and talent engagement with an emphasis on leading culture change at scale. This work will enable leaders to build, lead, and develop a diverse, high performing team. As the listening mechanism to and from the business, you will drive cultural initiatives, performance management, organizational design, engagement, retention, and career development all in an effort to inspire our people to love where they work. Success will mean working both strategically and hands-on, motivated by the challenge to build culture at scale, and a dedication to creating customer-centric HR solutions that ensure Chewy’s long term success.
What You’ll Do:
- Carry out overall HR strategies for a specific client group that drives a high-performing and highly engaged culture
- Work cross-functionally with aligned leaders to deliver on the long-term vision for key talent initiatives, with a commitment to consistently improve effectiveness and achieve business goals
- Drive future organizational design and change management initiatives to help maintain a high-performing, motivated, and impactful team
- Engage with HR COEs and the business to build and execute timely, effective, and scalable people programs and processes which will support the business. These include (but are not limited to) team member relations, leadership development, talent assessment, building our hiring brand, diversity planning, and organizational development
- Implement and continuously track to long-range growth planning that impacts the engagement, performance, training, development, and retention of our workforce
- Partner with leaders to understand and anticipate hiring and development needs against the capabilities needed to deliver strategic objectives
- Promote our company’s Operating Principles throughout the organization
- Ensure organizational compliance with all Federal and State laws
What You’ll Need:
- 10+ years of Human Resources Business Partner experience in fast-paced, high rate-of-change environments
- Bachelor’s and/or Master's degree in a relevant field and appropriate HR certifications
- Demonstrable ability to influence and inspire change with leaders across agile startup organizations, aligning the people strategy with business goals and growth
- Proven success in delivering high-impact people operations programs around performance management, culture, team member engagement and retention
- Position may require travel
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
