Associate Director - Hosting Platforms Product Owner

Title                 Associate Director - Hosting Platforms Product Owner

Department      Enterprise Platforms - Enterprise Engineering

Location          Globally Offered

Reports To       Head of Enterprise Engineering

Level                7

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger.

About your team

Enterprise Engineering operate to eradicate friction for the thousands of developers that engineer within the organisation today. Through a mix of modern progressive platforms, enablement teams accelerating our consumers and overseeing governance ensuring we’re resilient as an organisation we provide the full end to end ecosystem required to be successful.

About your role
The Associate Director will be responsible for engineering & supporting the Fidelity AWS,Azure & Container hosting platforms and their long term strategic development at FIL. As the Product Owner of these platforms you will offer best practise, trusted advisor consultancy to enable their adoption within FIL in support of our continued transformation strategy. You will be responsible for these core platforms from a security, risk, finance, audit & governance perspective enabling the storing and processing of highly confidential data which are critical to FIL’s Digital Transformation Strategy.

As Product Owner, you will be expected to maintain a consistent service uptime SLA of 99.99% of the cloud services you are responsible for ensuring the services are fault tolerant, scalable & continue to be changed during the business day with no downtime. Your role as Product Owner enables the engineers in your team to innovate new solutions with different tooling utilising open source technologies by default, continuing to utilise best practise GitOps, IaC, continuous integration and deployment by default leveraging and enabling AI where appropiate.

The Associate Director will be expected to promote the strategy to adopt cloud services, looking for opportunities to collaborate and communicate with peers in EE across Platform, Enablement & Governance to build user journeys that address friction and accelerate adoption.

You will play a key role in showcasing the cloud capabilities of the AWS, Azure & Container platforms available to FIL developers & application Product Owners. You will lead this platform group, resolve technical issues & continually improving the quality innovation of the teams ensuring the teams continue to be highly autonomous & motivated. You will also be the Service Relationship Manager representative for AWS & Azure commercial relationships.

About you

This position embraces the Product Owner & Platform Engineering philosophy and requires a strong flexible, approachable, charismatic self-starter with extremely solid technical background and influencing skills, who can lead the way assisting this group & development teams with architecture, design decisions, trouble shooting and any other strategic technical issues related to moving existing or creating new applications into AWS or Azure using the core services.

• Technical competency with responsibility of enabling the team to deliver secure, automated, self serviced, innovative & cost efficient core services reliably and repeatedly into the platforms using extreme programming methodologies aligned to the strategic roadmap agreed within EE big room planning.
• Build strong relationships with customers & deliver solutions to meet their needs that are highly scalable & resilient, cost effective through mature continuous delivery & integration business as usual methods.
• Enable customers to understand & use the services in the most effective way to realise business benefit quickly, continually engaging with Engineering Enablement to ensure alignment and focus on customer journeys.
• Show courage of conviction to evanglise change within the portfolio delivery & ETS teams through collaboration and empathy, driven from a position of trust, patience & knowledge. Identify new improvements / requirements on cloud, propose solutions and agree with the core team, owning the outcome through to execution.
• Actively coach & support all team members, encouraging an open collaborative working culture within & outside the team.
• Illustrate a sound high level technical understanding of all cloud based technologies, both from an infrastructure & development perspective ensuring this understanding can benefit influencing others to adopt cloud.

The ideal candidate will have

• A strong background in agile engineering practises within cloud based technologies, focusing on delivering services that are loosely coupled, highly scalable & codes to cope with failure at every level.
• Proven track record of leading teams that engineer high quality fault tolerant event driven architectures as solutions to complex business solutions across multiple technologies within infrastructure specifically within the networking & security space.
• Very good knowledge of creating & managing continuous delivery pipelines enabling continuous integration using test driven development with high coverage in a multi-tenant, full stack Production enterprise cloud configuration where rolling intra-day upgrades are BAU, security & audit requirements are met by default.
• Working knowledge of open source project management & GitOps best practise.
• Very good appreciation for the challenges of migrating workloads to the public cloud from a security, risk & regulatory perspective.
• A technical, pragmatic leader & coach for best practise agile Kanban based Product teams using pointed MVP value add stories enabling rapid agile delivery to our customers.
• Demonstrative effective leadership in times of crisis.
• Full transparency of work with others to ensure maximum knowledge transfer & collaboration across the global teams. Highly motivated team player that forms strong relationships with colleagues with excellent interpersonal skills.
• Excellent verbal & written communication skills in English, although Hindi, Chinese very useful.
• A keen evangelist with interests in technology, security, cloud native application development and an active open source contributor & public speaker.

What sets you apart from the crowd

• Your journey to cloud based technologies has evolved from a solid foundation of adopting best practises evidenced through deliverables in your previous roles
• Coding in the open & frequent contributions to the open source community
• Your awesome charismatic personality of sharing & humble approach to your work
• Your ability to keep it simple, deliver quality & bring the team with you

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.