Associate Director, Genesis, Portfolio Operations

Posted 4 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
Hybrid
Senior level
Financial Services
We are a global leader in asset servicing and operational transformation—built for alternatives.
The Role
Oversee portfolio operations for investment funds, including NAV review, cash and position reconciliations, client SLA delivery, staff allocation, escalations, onboarding, project management, change initiatives, recruitment, and training. The role manages Associates and Associate Directors while ensuring process knowledge, coverage, accuracy, and timely client service across multiple deliverables.
Summary Generated by Built In
Company Description

About MUFG Investor Services:

Experience something Brilliantly Different with a career with MUFG Investor Services.   

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing. 

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.  

#LI-Hybrid

Job Description

This is a vital role in ensuring MFS can calculate independent Net Asset Values of investment funds. A Portfolio Operations (PO) Associate Director will operate and oversee reconciliation and NAV review technology to deliver a full reconciled gross Net Asset Value to client operations teams or clients, including cash, positions, dividend & interest reconciliations.

A PO Associate Director will have a strong understanding of what drives the value of an investment fund, the types of products it trades and the nature of day-to-day operations between an investment fund and its counterparties, all alongside a keen interest in learning new technologies and skills. Role will include managing projects and on-boarding new clients.

A PO Associate Director will have oversight into many clients and deliverables. They will manage Associates, Senior Associates and Junior Associate Directors, allocate tasks, ensure there is always sufficient coverage in the team to meet SLAs and step up when there are difficult tasks or sensitive issues to address

• Monitor client SLAs and ensure they strictly adhered to.

• Perform GAV reviews, review staff work and allocate tasks.

• Ensure knowledge of clients and processes is maintained across the team and that there is adequate bench strength.

• Available as an escalation point for any challenges staff are encountering.

• Provide great client service to all our clients be they internal or external.

• Ensure queries from clients are responded to in a timely and efficient manner.

• Oversee the new client onboarding process.

• Lead projects and manage change.

• Assist in recruitment and manage new hire training.

Qualifications

Education Requirements

University degree in Computer Science, Math, Finance, Accounting or an equivalent combination of education.

Work Experience

Candidates will require at least 7 years’ experience within the investor services or asset management industry, and at least 3 years managing staff.

Additional Information

What’s in it for you to join MUFG Investor Services?  

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.    

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

MUFG is an equal opportunity employer.

Skills Required

  • University degree in Computer Science, Mathematics, Finance, Accounting, or equivalent education
  • At least 7 years of experience in investor services or asset management
  • At least 3 years of experience managing staff

MUFG Investor Services Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MUFG Investor Services and has not been reviewed or approved by MUFG Investor Services.

  • Healthcare Strength — Comprehensive medical, dental, and vision coverage alongside dedicated mental‑health support is part of the package. U.S. plan depth is indicated by multiple carrier options and other standard large‑employer elements.
  • Leave & Time Off Breadth — Generous PTO in some locations and a wide range of family and caregiving leaves (maternity, parental, adoptive, carer) are emphasized. Paid volunteer days and hybrid/flexible work further support time off and balance.
  • Strong & Reliable Incentives — Bonus potential is present, with references to a “nice bonus” and performance‑linked bonuses as part of total rewards. These incentives can meaningfully supplement cash compensation for some roles.

MUFG Investor Services Insights

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The Company
HQ: New York, NY
1,267 Employees

What We Do

MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, business process outsourcing, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody and depositary solutions, business consulting, and more. Operating from 16 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial groups with approximately $3 trillion in assets, we combine deep expertise with global scale. To learn more, visit us at www.mufg-investorservices.com.

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