About MUFG Investor Services:
Experience something Brilliantly Different with a career at MUFG Investor Services.
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.
Job DescriptionThis is a vital role in ensuring MFS can calculate independent Net Asset Values of investment funds. A Portfolio Operations (PO) Associate Director will operate and oversee reconciliation and NAV review technology to deliver a full reconciled gross Net Asset Value to client operations teams or clients, including cash, positions, dividend & interest reconciliations.
A PO Associate Director will have a strong understanding of what drives the value of an investment fund, the types of products it trades and the nature of day-to-day operations between an investment fund and its counterparties, all alongside a keen interest in learning new technologies and skills. Role will include managing projects and on-boarding new clients.
A PO Associate Director will have oversight into many clients and deliverables. They will manage Associates, Senior Associates and Junior Associate Directors, allocate tasks, ensure there is always sufficient coverage in the team to meet SLAs and step up when there are difficult tasks or sensitive issues to address.
- Monitor client SLAs and ensure they strictly adhered to.
- Perform GAV reviews, review staff work and allocate tasks.
- Ensure knowledge of clients and processes is maintained across the team and that there is adequate bench strength.
- Available as an escalation point for any challenges staff are encountering.
- Provide great client service to all our clients be they internal or external.
- Ensure queries from clients are responded to in a timely and efficient manner.
- Oversee the new client onboarding process.
- Lead projects and manage change.
- Assist in recruitment and manage new hire training.
- University degree in Computer Science, Math, Finance, Accounting or an equivalent combination of education.
- Candidates will require at least 7 years’ experience within the investor services or asset management industry, and at least 3 years managing staff
What’s in it for you to join MUFG Investor Services?
Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT.
So, why settle for the ordinary? Apply now for a Brilliantly Different career.
We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.
Skills Required
- University degree in Computer Science, Mathematics, Finance, Accounting, or equivalent education
- At least 7 years of experience in investor services or asset management
- At least 3 years of staff management experience
MUFG Investor Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MUFG Investor Services and has not been reviewed or approved by MUFG Investor Services.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage alongside dedicated mental‑health support is part of the package. U.S. plan depth is indicated by multiple carrier options and other standard large‑employer elements.
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Leave & Time Off Breadth — Generous PTO in some locations and a wide range of family and caregiving leaves (maternity, parental, adoptive, carer) are emphasized. Paid volunteer days and hybrid/flexible work further support time off and balance.
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Strong & Reliable Incentives — Bonus potential is present, with references to a “nice bonus” and performance‑linked bonuses as part of total rewards. These incentives can meaningfully supplement cash compensation for some roles.
MUFG Investor Services Insights
What We Do
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, business process outsourcing, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody and depositary solutions, business consulting, and more. Operating from 16 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial groups with approximately $3 trillion in assets, we combine deep expertise with global scale. To learn more, visit us at www.mufg-investorservices.com.
