Associate Director, Field Reimbursement (Rheumatology) - Texas

About Us

At Johnson & Johnson Innovative Medicine (JJIM), what matters most is helping people live full and healthy lives. We focus on treating, curing, and preventing some of the most devastating and complex diseases of our time. And we pursue the most promising science, wherever it might be found.

Johnson & Johnson Innovative Medicine’s Patient Engagement and Customer Solutions (PECS) team is recruiting for an Associate Director, Field Reimbursement Immunology Rheum for the Texas district which includes the following states, Texas, New Mexico, Oklahoma, and Louisiana.

PECS is committed to setting the standard on Patient Experience (Px), building more personalized, seamless, and supportive experiences to help patients start and stay on treatments across the portfolio.

Job Description

The Associate Director, Field Reimbursement Immunology Rheum is accountable for effectively leading, developing, and directly managing a team of FRM who have access & fulfillment related responsibilities across Immunology healthcare provider accounts and executing on the PECS FRM strategy. The Associate Director is focused on ensuring healthcare providers, patients, and caregivers are enabled with the information, tools and resources needed to ensure patient ability to start and stay on therapy. 

They will also foster communication across multiple JJIM departments including Patient Access, Pharmacy Access, Medical, Market Access and Field Sales.

In this role the ideal candidate will:

• Lead, motivate, coach, develop, and retain a diverse and talented team who are competent and skilled in the JJIM Immunology business, the healthcare marketplace, and in access & fulfillment
• Be responsible for leading their regionally aligned team of up to 10 direct reports to improve access & fulfillment related impact for JJIM prescribed patients starting or staying on therapy.
• Develop both long and short-term strategic planning for the team and manage seamless team execution of related tactics in a fast-paced environment.
• Pull-through district vision, create team culture, manage FRM performance, forge valuable customer relationships, and achieve the team’s overall goals.
• Demonstrate core competencies and support team members in identifying, understanding, and addressing access & fulfillment related patient obstacles including knowledge of Buy & Bill, Medical Benefit and Assignment Of Benefit (AOB), specialty pharmacy, pharmacy benefit and site of care.
• Collaborate with partners (e.g., Sales District Managers, SCG, Franchise Marketing, Brand, etc.) and work in the field with minimal supervision
• Manage and allocate budget in alignment with team objectives.
• Other duties may be assigned as needed.

All responsibilities of the Associate Director will be carried out with strict adherence to the JJIM Credo and HCC Guidelines, in line with the FRM Rules of Engagement.

Required Qualifications

• Bachelor’s Degree is required. MBA or other related graduate level degree preferred
• Knowledge of reimbursement principles including pharmacy and medical benefit/buy & bill benefit design, coding, billing, prior authorization, and appeals processes
• Demonstrated capabilities and performance success in prior roles 
• A valid Driver's License in one of the 50 United States
• Reside within the geography or be willing to relocate to it

Preferred Qualifications

• MBA or other advanced degree/relevant certifications preferred
• Proven ability to navigate high profile, complex business circumstances
• Experience developing and executing customer-oriented strategies
• Ability to collaborate cross-functionally in a matrix environment
• Excellent communication skills (written and verbal) 
• Strong analytical/problem solving skills
• Experience in the Immunology space
• 3 + years of direct people management / leadership
• Minimum of 8 years healthcare business related experience required. A concentration in biopharmaceutical market access, field reimbursement or managed markets is preferred.

This role involves travel up to 75 % of the time.

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Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center  ([email protected]) or contact AskGS to be directed to your accommodation resource.