Classification Title: Associate Director – ERP (Enterprise Resource Planning)
Salary: $87,380.00 Annually
Department: Information Technology
Pay Grade: ADM7
Reports To: Director – Enterprise Applications
FLSA Status: Exempt
Unit: Administrative
Opening Date: 04/07/2026
Closing Date: Until Filled
GENERAL STATEMENT OF JOB
Assists Information Technology (IT) leadership with managing the College’s Enterprise Resource Planning (ERP) system at all locations. This role works closely with functional departments to develop reports, ensure data accuracy, and support system integrations across institutional platforms.
SPECIFIC DUTIES AND RESPONSIBILITIES
Essential Functions:
- Ensures the stability, optimization, and continued evolution of the College's enterprise systems, most notably the full Colleague SAAS suite (Student, Finance, HCM, Adaptive, Extend) and its associated integrations with third-party systems.
- Collaborates with functional leaders across Enrollment, Academic Affairs, Finance, Student Financial Services, Human Resources, and other administrative units to align system capabilities with institutional priorities.
- Provides support in the development of functional area reporting.
- Translates functional area requirements into technical specifications.
- Drives a culture of continuous improvement in enterprise systems, promoting industry-standard best practices and maximizing return on the College's technology investment.
- Identifies processes that have potential for improvement and efficiency based on what Middlesex College’s enterprise systems offer.
- Coordinate with vendors and third-party software providers to ensure quality service delivery and effective problem resolution.
- Participates in and contributes to the review of all enterprise systems, including sub-modules and integrations, to ensure that Middlesex College is not accumulating technical debt.
- Participates in relevant industry groups representing Middlesex College, while staying current on industry trends and technological advancements.
- Assists in system configuration, security administration, and release management for all Ellucian Colleague modules ensuring data accuracy and alignment across ERP and integrated systems.
- Coordinates and prioritizes Colleague functional requests, defect resolution, and process improvements in partnership with ITS Leadership and institutional functional teams.
- Leads the planning, testing, and deployment of Ellucian Colleague releases, ensuring minimal disruption to operations and continuous adoption of applicable features.
- Manages the integration of Ellucian Colleague with other institutional systems (e.g., adaptive, learning management systems, identity management, advancement solutions, reporting, data archive, data warehouse, and analytics platforms).
- Leads the creation and maintenance of system documentation, including business processes, data flows, integrations, and security configurations.
- Serves as an escalation point for internal functional and technical resources, judiciously utilizing external support resources as needed.
- Oversees multiple concurrent projects, ensuring on-time and on-budget delivery.
- Utilizes structured project management and change management methodologies to guide system enhancements and institutional rollouts.
- Partners with institutional research, data governance, and analytics teams to ensure access to accurate, timely, and actionable data from Ellucian Colleague and integrated applications.
- Supports development of standardized dashboards, operational reports, and compliance reporting to meet academic, administrative, and regulatory requirements.
- Performs other duties as assigned.
MINIMUM QUALIFICATIONS
- Bachelor's degree
- Five (5) years of progressively responsible experience in enterprise applications, including at least three (3) years of direct support for Ellucian Colleague in a higher education environment
- Demonstrated administrative expertise in Ellucian Colleague modules, including configuration, security, reporting, and integrations
- Experience with reporting tools against a SQL Database utilizing Informer or Insights or similar reporting tool
- Three (3) years administration of Ellucian Ethos
- Proven experience managing system releases, testing, and upgrades in a complex ERP environment
- Strong understanding of higher education administrative processes and compliance requirements
- Excellent interpersonal, written, and verbal communication skills
PREFERRED QUALIFICATIONS
- Master’s degree
- IT experience in higher education
- Experience with Colleague SaaS environment
PHYSICAL REQUIREMENTS
The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly. Additionally, the following physical abilities are required:
- Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
- Hearing 1: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound.
- Hearing 2: Ability to receive detailed information through oral communication, and to make the discrimination in sound.
- Mental Acuity: Ability to make rational decisions through sound logic and deductive processes.
- Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
- Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
- Talking 1: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- Visual Acuity 1: Have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
- Visual Acuity 3: Visual Acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.
- Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
The physical requirements listed are intended to describe the general nature of the role. We are committed to providing reasonable accommodations to qualified individuals with disabilities so they may perform the essential functions of the position.
SUPPLEMENTAL INFORMATION
SCHEDULE: Monday - Friday, 8:30 a.m. to 4:30 p.m.
RETIREMENT: Pension Eligible
NJ First Act
Any Middlesex College employee hired after September 1, 2011 will have to meet the New Jersey residency law requirement.
Equal Opportunity Employer
Middlesex College is an equal opportunity employer and prohibits discrimination on the basis of race, creed, color, national origin, ancestry, age, gender, marital status, familial status, religion, affectional or sexual orientation, atypical hereditary cellular or blood trait, genetic information, liability for service in the armed forces of the United States, or disability.
Affirmative Action and Compliance Statement
Middlesex College is firmly committed to a policy of Equal Opportunity and Affirmative Action. The College will implement this policy to assure that the educational programs, activities, services, benefits and employment opportunities offered by the College are available to all persons regardless of sex, race, creed, national origin, ancestry, nationality, color, marital status, civil union or domestic partnership status, affectional or sexual orientation, gender identity, age, handicap (and/or disability), service in the armed forces, atypical hereditary cellular or blood trait, genetic information, refusal to submit to genetic tests, or refusal to make available results of genetic tests, in accordance with State and Federal laws. All employees and students are expected to accept these principles and to reflect their spirit in everyday relationships with fellow employees and students. Inquiries regarding compliance may be directed to the Affirmative Action Officer, Middlesex College, Chambers Hall, 2600 Woodbridge Avenue, Edison, New Jersey 08818-3050.
Skills Required
- Bachelor's degree
- Five (5) years of progressively responsible experience in enterprise applications
- Three (3) years of direct support for Ellucian Colleague in a higher education environment
- Demonstrated administrative expertise in Ellucian Colleague modules
- Experience with reporting tools against a SQL Database utilizing Informer or Insights
- Three (3) years administration of Ellucian Ethos
- Proven experience managing system releases, testing, and upgrades in a complex ERP environment
- Strong understanding of higher education administrative processes
- Excellent interpersonal, written, and verbal communication skills
What We Do
Our Vision: Middlesex College puts learning first and measures its success only by the success of its students. All members of the College community contribute to student success. Our Mission: The mission of Middlesex College is to provide access to an affordable, quality education for diverse students and to promote lifelong learning opportunities to strengthen the economic, social and cultural life of the community. Our Core Values: Excellence * Value * Integrity Lifelong Learning * Diversity * Collaboration
