Associate Director, Epic Clinical Program Manager (Laboratory & Pathology)

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What You Will Do

• Guidehouse's Health Technology Consulting (HTC) practice is seeking an Associate Director, Epic Clinical Program Manager (Laboratory & Pathology) to clinical technology transformations across our Commercial Health client portfolio, with a focus on laboratory and pathology services. This individual will serve as a trusted advisor to health system executives, laboratory leadership, and IT organizations, helping clients successfully implement, optimize, and scale Epic Beaker and related laboratory technologies.

• Laboratory transformation programs are operationally complex and highly visible. Success requires more than project management. It requires a leader who understands laboratory operations, pathology workflows, Epic Beaker, instrumentation, interfaces, and regulatory requirements, and who can drive alignment across stakeholders to deliver measurable outcomes.

• This is a client-facing leadership role. The Associate Director will own executive relationships, lead large-scale engagements, contribute to business development, and bring deep laboratory and Epic expertise to every client interaction.

Lead Complex Technology Transformation Programs

• Lead enterprise technology initiatives from planning through stabilization, ensuring successful delivery of technology, operational, and business objectives.

Key responsibilities include:

• Establishing program governance, priorities, and rollout strategies

• Leading project and workstream execution

• Managing scope, staffing, risks, dependencies, and executive escalations

• Driving executive reporting and stakeholder alignment

• Leading cutover, go-live, stabilization, and transition-to-support activities

Align Operations, Technology, and Vendors

• Serve as the primary liaison across laboratory operations, pathology, IT, Epic teams, infrastructure, interface teams, DI, RALS, and third-party vendors.

• You will be responsible for removing barriers, managing cross-functional dependencies, and ensuring decisions are made quickly and effectively to keep programs on track.

Deliver Epic Beaker and Laboratory Expertise

Provide leadership and guidance on:

• Epic Beaker implementation and optimization

• Laboratory workflow transformation

• Testing and validation strategy

• Accreditation-compliant documentation and change control

• Instrumentation and interface integration

• Operational readiness and adoption planning

• Translate technical and operational complexity into actionable recommendations that improve performance, scalability, and long-term supportability.

Grow the Practice

• Support client growth, proposal development, and thought leadership activities. Identify opportunities to expand relationships and deliver additional value across existing accounts.

Develop High-Performing Teams

• Lead consulting teams across multiple workstreams while providing coaching, resource planning, staffing oversight, and talent development.

What We Are Looking For

• The ideal candidate has deep experience leading clinical technology programs and understands how to deliver successful outcomes in complex healthcare environments. They are comfortable leading executives, challenging assumptions, managing large programs, and driving decisions that improve operations and technology performance.

• Success in this role is defined by delivering successful technology programs, achieving operational readiness at go-live, maintaining regulatory and accreditation compliance, aligning diverse stakeholder groups, and driving measurable improvements in operations and performance.

What You Will Need

• MINIMUM of EIGHT (8) years of experience in healthcare IT consulting, laboratory systems, EHR implementation, or laboratory operations

• Associates degree or higher required; we can substituted years of experience for degree

• Deep Epic Beaker expertise, including certification in Beaker CP, Beaker AP, or related modules

• Proven experience leading large-scale laboratory, pathology, or Epic implementation programs

• Experience managing executive stakeholders and complex multi-workstream engagements

• Strong understanding of laboratory operations, testing, interfaces, instrumentation, and operational readiness

• Knowledge of CAP, CLIA, Joint Commission, and laboratory accreditation requirements

• Demonstrated experience leading consulting teams and developing client relationships

• Candidate Status Allowed: US Citizen, Permanent Resident, Green Card Holder

What Would Be Nice To Have

• Master's degree in Health Informatics, Healthcare Administration, Business Administration, or a related field

• PMP or equivalent project/program management certification

• Experience with Data Innovations, point of care, blood bank systems and instrument middleware platforms

• Experience supporting multi-hospital health systems and enterprise transformations

• Experience with interoperability standards including HL7 and FHIR

• Experience supporting automation, analytics, digital transformation, or AI-enabled initiatives

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.