Associate Director, Enterprise Accounts (New Business)

Your Adventure Ahead

• Identify Enterprise-level leads, contact decision makers and close the sale 
• Acquire and retain merchant partners, and ensure revenue growth quarter to quarter
• Conduct business reviews with merchants and build strong relationships with merchants
• Set merchant partners up for success with thorough understanding of our merchant's needs and expectations
• Work closely with product and online integration team and close feature gaps against merchants’ needs
• Collaborate closely with internal stakeholders (such as marketing team) to drive growth for merchants and ShopBack

Essentials to Succeed

• Minimum 5 years of Business Development / Account management experience in the tech/payments space
• Passionate about working on a wide portfolio of accounts and having the opportunity to learn about many aspects of the payments industry
• Good negotiator and proven sales track record, with ability to navigate complex sales cycles with large enterprise clients; 
• A problem-solver who’s not discouraged by failure or mistakes
• Strong interpersonal and communication skills 
• Good analytical skills
• A self-starter and motivated individual with can’t-is-not-an-option attitude; 
• Ability to multitask under pressure while maintaining high level of accuracy of the work
• Self-motivated and driven to help build a successful business in a startup environment
• Passionate to be part of an exciting new team that wants to make a meaningful impact in the region
• Demonstrated use of Generative AI tools (e.g. ChatGPT, Cursor) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.