Associate Director, Employee & Labour Relations

Posted 5 Days Ago
Be an Early Applicant
Toronto, ON, CAN
In-Office
122K-188K Annually
Senior level
Fintech • Payments • Financial Services
The Role
Provide senior guidance and execution for complex employee and labour relations across global jurisdictions. Lead high-risk investigations, manage collective bargaining and arbitrations, advise senior leaders on terminations, accommodations and performance matters, and partner with HR, Legal and external counsel to mitigate risk. Drive ER/LR strategy, capability building, process improvements, automation and data-driven insights to strengthen workplace culture.
Summary Generated by Built In

Choose a workplace that empowers your impact. 

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best.  

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.


Reporting to the Director, Employee & Labour Relations, the Associate Director is a senior ER/LR leader and delegate for the Director, providing strategic oversight and execution of complex employee and labour relations matters across OMERS and Oxford. This role provides senior-level advice on high-risk, cross-jurisdictional ER/LR matters, leads complex investigations, supports proactive risk management, and helps build ER/LR capability, consistency and scalable processes across the function.

You will be responsible for:
  • Provide direct leadership and coaching to ER/LR team members.
  • Act as the Director’s delegate on defined ER/LR matters.
  • Provide senior-level ER/LR advice and oversight across global jurisdictions, including the US, UK, Luxembourg, Berlin, Paris, Australia and Singapore.
  • Lead complex, sensitive and high-risk workplace investigations, including matters involving senior stakeholders, significant employee relations risk or reputational sensitivity.
  • Manage complex labour relations matters, including arbitrations, collective bargaining, collective agreement administration and related stakeholder engagement.
  • Provide strategic advice on complex terminations, performance management, accommodations, legislative changes and other sensitive ER/LR matters.
  • Partner with HR, Legal, Compliance, business leaders and external counsel to assess risk, align on approach and support consistent, legally defensible outcomes.
  • Design and execute proactive ER/LR strategies, including process improvements, automation and technology enhancements.
  • Use case data, dashboards and ER/LR insights to identify trends, themes and hot spots, inform targeted interventions, mitigate organizational risk and strengthen workplace culture.
Required Skills & Experiences
  • 8+ years of progressive employee and labour relations, Human Resources, legal or related experience.
  • Demonstrated experience managing complex investigations, performance management matters, terminations, accommodations and labour relations matters.
  • Experience advising senior stakeholders and people leaders on complex, sensitive and time-sensitive ER/LR matters.
  • Proven ability to lead people, coach others, build capability and support collaborative, high-performing ways of working.
  • Strong judgment and ability to independently assess risk, determine appropriate approaches and make sound recommendations in high-risk situations.
  • Ability to translate ER/LR data, trends and insights into proactive organizational solutions, process improvements and risk mitigation strategies.
  • Strong stakeholder management, communication, negotiation, conflict resolution, systems fluency and data storytelling skills.
  • University degree in Human Resources, Business, Industrial Relations, law or a related discipline; equivalent experience may also be considered.

  

This posting is for an existing vacancy.
The expected salary range for this position is $122,000.00 - $188,000.00 per year.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.


As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.


Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

Skills Required

  • 8+ years of progressive employee and labour relations, Human Resources, legal or related experience.
  • Experience managing complex investigations, performance management matters, terminations, accommodations and labour relations matters.
  • Experience advising senior stakeholders and people leaders on complex, sensitive and time-sensitive ER/LR matters.
  • Proven ability to lead people, coach others and build capability to support collaborative, high-performing teams.
  • Strong judgment and ability to independently assess risk and make sound recommendations in high-risk situations.
  • Ability to translate ER/LR data, trends and insights into proactive organizational solutions, process improvements and risk mitigation strategies.
  • Strong stakeholder management, communication, negotiation, conflict resolution, systems fluency and data storytelling skills.
  • University degree in Human Resources, Business, Industrial Relations, law or a related discipline (or equivalent experience).

OMERS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OMERS and has not been reviewed or approved by OMERS.

  • Retirement Support Retirement benefits are positioned as a standout part of total rewards, anchored by a defined benefit pension that provides predictable lifetime income and includes survivor, disability, bridge, and inflation-protection features. The plan is often treated as materially more valuable than typical RRSP matching, despite requiring employee contributions.
  • Fair & Transparent Compensation Compensation is frequently characterized as fair or well-paid in certain roles, and the overall package is sometimes framed as “excellent compensation” when pay and benefits are considered together. Pay competitiveness appears strongest in investment-focused groups and in higher-cost markets.
  • Wellbeing & Lifestyle Benefits Non-pension benefits are described as strong in areas like wellness and mental health support, alongside lifestyle allowances and paid-time-off features. These elements add perceived value beyond base salary and bonus.

OMERS Insights

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The Company
HQ: Toronto
1,560 Employees
Year Founded: 1962

What We Do

Founded in 1962, OMERS is one of Canada’s largest defined benefit pension plans, with $133.6 CAD billion in net assets as of June 30, 2024. With employees in our offices in Toronto, London, New York, Amsterdam, Luxembourg, Singapore, Sydney and other major cities across North America and Europe, OMERS invests and administers pensions for over half a million active, deferred and retired employees of 1,000 municipalities, school boards, libraries, police and fire departments, and other local agencies in communities across Ontario

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