About the role:
The Associate Director/Director of Sales Operations has a primary focus of supporting business objectives of revenue growth through the development and execution of sales strategies, processes, and programs. Done effectively, this results in strong sales performance built upon client retention, and new business growth, leading to improved seller productivity and lowered attrition. This will necessitate planning and development activities such as program design, process improvement and launching new sales technologies, as well as coaching and collaborating with Sellers and Partners across Gartner.
What you will do:
Support the EASC Continental VP with their sales strategy, programs, and execution.
Collaborate with other Continental Ops leaders to align, share and implement best practices.
Oversee the reporting/analysis of business results and forecasts
Develop monthly operational presentations capturing sales performance, causals, leading/lagging indicators, processes/programs, and other insights into the operations of the business
Partner with Business Leader(s) to analyze or diagnose gaps/opportunities; identify potential or selected solutions
Refine and deploy world-class sales processes and programs. Capture and analyze impact and ROI to target future enhancements. Examples include growth programs, retention programs, conference execution, and various LoB (Product, Research, Territories) initiatives
Mentor and coach MVPs, RVPs, and AMs effectively
Lead preparation and development of meeting material for presentations; represent sales channel in key leadership meetings
Work with partners across the business to execute strategic decisions (e.g., Product, Delivery, BTI, Conferences, Marketing, etc.)
Utilize a curious personality to root out and solve issues, working with partners across the business to solve problems and remove barriers to seller productivity
Model, allocate, and track results against budgets and quotas
What you will need:
Bachelor’s Degree or equivalent, master’s degree preferred
10+ years business experience OR,
5+ years of consulting, project management, or other operationally equivalent work
Demonstrated proficiency managing analytically rigorous and time-bound initiatives
Excellent communication skills and ability to adjust styles to a range of potential audiences.
Ability to translate large scale data or complex issues for an executive audience
Possesses excellent presentation building skills, with a keen eye for detail and story telling
Ability to develop strong credibility with Sales and become a respected coach and/or advisor
Highly comfortable with speaking to large groups of people
Proven ability to understand business initiatives and challenges
Ability to interpret questions/requests and identify bigger issue(s) and return additional insights
Highly-developed sense of curiosity with a relentless drive for answers
Demonstrates high level of influence, and an ability to earn trust at very senior levels
Strong ability to manage toward critical deadlines, often in collaboration with others
Institutional knowledge and/or strong understanding of Gartner BUs and functions preferred
What you will get:
Competitive salary, generous paid time off policy, charity match program, Private Medical and Dental Insurance, Parental Leave, Employee Assistance Program (EAP) and more!
Collaborative, team-oriented culture that embraces diversity
Professional development and unlimited growth opportunities
#LI-KP2
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
Gartner is the world authority on AI
At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].
Job Requisition ID:111401By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.
Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy
For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Skills Required
- Bachelor's degree or equivalent
- Master's degree
- 10+ years business experience OR 5+ years consulting, project management, or equivalent
- Experience managing analytically rigorous and time-bound initiatives
- Strong reporting, forecasting, and data analysis skills; translate complex data for executives
- Excellent written and verbal communication; presentation building and storytelling
- Proven ability to develop credibility with Sales and act as coach/advisor
- Comfortable speaking to large groups and representing sales in leadership meetings
- Program and process design, deployment, and ROI analysis experience
- Ability to influence senior stakeholders and drive cross-functional execution
- Experience modeling, allocating, and tracking results against budgets and quotas
- Institutional knowledge or strong understanding of Gartner business units and functions
Gartner Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gartner and has not been reviewed or approved by Gartner.
-
Strong & Reliable Incentives — Pay is considered strong in sales through robust commission structures with uncapped earning potential and accelerators. High performers can meaningfully increase total earnings when attainment aligns with targets.
-
Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, and vision plans, preventive care, mental health support via an EAP, and annual HSA contributions. Flexible care options and wellness resources add breadth.
-
Parental & Family Support — Paid parental leave is offered for all parents, alongside programs for fertility, nursing, child, and elder care. Dependent care supports and family-focused resources reinforce work-life balance.
Gartner Insights
What We Do
Gartner, Inc. is the world’s leading research and advisory company and a member of the S&P 500. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow.
