Project Manager, Digital Workplace Technologies

Project Manager, Digital Workplace Technologies

This role will ideally be located by our offices in Los Angeles or NYC.

About Us

We turn customer challenges into growth opportunities. 

Material is a global strategy partner to the world’s most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences. 

We use deep human insights, design innovation and data to create experiences powered by modern technology. Our approaches speed engagement and growth for the companies we work with and transform relationships between businesses and the people they serve. 

About the Project Manager, Digital Workplace Technologies Role 

The Project Manager, Digital Workplace Technologies (DWT) supports the DWT in evolving our Digital Workplace and Global Operations ecosystem at Material. They are responsible for planning, managing & delivering the scope & deliverables of projects resourced by a team of talented IT subject matter experts for Material’s people & customers. Together, the Digital Workplace Technologies team take responsibility for ensuring the confidentiality, integrity & availability of Material Identity, Security, Collaboration & Productivity, Endpoint, and Messaging systems and platforms delivering fit-for-purpose solutions that ultimately fulfill Material IT’s mission of People First.

The Project Manager, Digital Workplace scopes, plans, and delivers IT Digital Workplace initiatives at Material, encompassing subject areas such as:

• Identity & Access Management (Microsoft EntraID, Google Workspace);

• Collaboration & Productivity technologies (MS Teams, Slack, SharePoint Online, Webex);

• Messaging and email security services (MS Exchange, Active Directory, Proofpoint, MDO);

• Software-as-a-Service SaaS tools and integrations;

• Operating System management, patching, and device management (Windows, iOS, Jamf, Intune, GPO);

• Monitoring & alerting

• Operational partners & extended teams supporting Material’s DWT needs.

A successful Project Manager, Digital Workplace Technologies will have managed a lean, effective team of self-starting, high performing IT generalists to deliver processes & solutions that “just work”.

These solutions will be cost-effective, performant & secure, seamlessly running Material’s digital workplace systems and platforms without friction or frustration by end users.

Together, the teams and Project Manager will have delivered & supported DWT solutions that our people love, demonstrating the impact a People First-centered DWT team has on Material IT’s culture & productivity.

Ultimately, this experience will equip the Project Manager with the know-how, goodwill & proven delivery to take on bigger opportunities in any broader IT management role they have a passion for.

As the Project Manager, DWT You Will:

• A clear understanding of the Project Management processes strategies and methods

• Build a process that collaborates effectively to deliver high quality deliverables 

• Define project scopes, goals, and deliverables that support business goals in collaboration with senior management, IT analysts, and stakeholders

• Manage bi-weekly sprint cycles, run daily standups, partner with DWT leads on defining scope and goals of their squads’ sprint, and leverage Agile methodologies to track progress of day-to-day operations and projects

• Participate in planning of IT projects, working closely with stakeholders, partners, and IT SMEs to keep projects on time within budget

• Proactively mitigate risks and resolve project-related issues

• Responsible for informing team members and stakeholders of project status, and setup/creation of team meetings and communication plans tailored to meet team needs

• Ability to manage and drive projects and carry out duties in compliance with established business policies

• Drive projects to completion, escalating any issues, and reporting to management

• Build, develop, and grow business relationships with project stakeholders at multiple levels and multiple locations vital to the success of the project

• Manage internal and third-party resources with a primary initiative underway

• Proactively manage changes in project scope, identify potential crises, and devise contingency plans

• Create management, communication plans and processes

• Maintains knowledge through ongoing education and training

• Demonstrate the ability to predict challenges and obstacles

• Conduct project postmortems and create a recommendations report in order to identify successful and unsuccessful project elements

About you 

• Bachelor's degree in computer science, information systems, business administration or a related field, or equivalent work experience. 

• 8+ years broad experience with Project management and at least 4 years running technology projects

• Demonstrable experience in running technology focused projects with well managed planning, execution and on time delivery

• Experience in running Digital Workplace/Enterprise IT projects with:  

  • Demonstrable expertise in Agile methodology (Kanban and/or Scrum)

  • Working knowledge of IAM, Endpoint, Messaging, and Collaboration technologies

  • Basic Knowledge of cloud platform

  • Basic understanding of SaaS platforms and its components

  • Integrations and cloud infrastructure

• Creative & constantly looking to improve Material’s ways of working

• A problem solver with an ability to explain complex technical topics to non-technical staff

• A multi-tasker, able to work in a fast-paced environment without getting overwhelmed  

• Always ready to put in the extra effort to deliver polished, well-informed IT solutions for Material

  • Experience in various Project Management methodologies and understanding of when to use each

  • Being mindful of the employee experience, articulate, confident & well-spoken in all forms of communication, comfortable to be the voice of our customer to Material IT, and the face of Material IT to our customers.  

  • Looking to get in on the ground floor of something very exciting by helping to build an IT organization that:  

    • has influence because we’ve earned it (we don’t talk about “having a seat at the table”) 

    • has trust from teams, employees and leadership (even when we have to deliver tough news or make hard choices) 

    • Truly delivers on our mission of People First. 

Why work for Material? 

In addition to fulfilling, high-impact work, company culture and benefits are integral to determining if a job is a right fit for you. Here’s a bit about who we are and highlights around what we offer. 

Who We Are & What We Care About 

• Material is a global company and we work with best-of-class brands worldwide. We also create and launch new brands and products, putting innovation and value creation at the center of our practice. Our clients are in the top of their class, across industry sectors from technology to retail, transportation, finance and healthcare. 

• Material employees join a peer group of exceptionally talented colleagues across the company, the country, and even the world. We develop capabilities, craft and leading-edge market offerings across seven global practices including strategy and insights, design, data & analytics, technology and tracking. Our engagement management team makes it all hum for clients. 

• We prize inclusion and interconnectedness. We amplify our impact through the people, perspectives, and expertise we engage in our work. Our commitment to deep human understanding combined with a science & systems approach uniquely equips us to bring a rich frame of reference to our work. 

• A community focused on learning and making an impact. Material is an outcomes focused company. We create experiences that matter, create new value and make a difference in people's lives. 

Pay Range: $85,000.00 - $110,000.00 

The range shown represents a grouping of relevant ranges currently in use at Material. Actual range for this position may differ, depending on location and specific skillset required for the work itself. 

Equal Employment Opportunity 

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law. 

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