Our Opportunity:
Are you ready to shape the future of fulfillment? Do you want to see your work drive innovation across a nationwide network? If so, the Chewy FC Science team is hiring!
We are on a mission to revolutionize how Chewy’s Fulfillment Network operates through the use of Optimization, Data Science, Machine Learning and AI. We’re building a high-fidelity Digital Twin—a real-time, AI-driven simulation that mirrors our fulfillment centers down to the last detail. Using the ground breaking Nvidia Omniverse platform, we’re not just imagining the future; we’re creating it. Join us and be part of a team that’s pushing the boundaries of simulation, robotics, and computer vision to unlock new levels of growth and efficiency. Your ideas will directly influence key decisions, reduce costs, and elevate Chewy’s fulfillment capabilities to new heights.
We are hiring an Associate Director, Data Scientist in Boston, MA, or Minneapolis, MN. In this position, you will be integral to building a team focused on using advanced statistical methods to improving fulfillment operations. You will be engaged from idea inception to analysis, architecture, model/algorithm creation, pipeline design, tuning and deployment.
Our team thrives on learning and working together to deploy these models, continually advancing our techniques and pushing the boundaries of what's possible. Join our high-achieving team and make a direct impact on the future of fulfillment at Chewy!
What You'll Do:
- Lead and mentor team of Data Scientists, Research Scientists, Machine Learning Engineers and Software Engineers
- Develop and implement models and algorithms to solve complex fulfillment problems using operations research, statistics, and machine learning technologies
- Apply artificial intelligence and/or machine learning methods to design, test and scale effective, reliable frameworks, systems, and models to improve the usefulness of big data and predictive applications
- Work with Data/Research Scientists, Robotics/Software Engineers, Product Managers and Operations Leaders to develop and support new data science software products
- Formalize assumptions about model behavior, define outliers, develop methods to systematically identify and address them, and explain or resolve these issues.
- Communicate research findings and technical insights to business customers of varying technical backgrounds, providing clear recommendations and educating stakeholders.
- Implement process improvement initiatives that drive improvements to the metrics and streamline operations
What You'll Need:
- An advanced degree (undergraduate, M.S. or equivalent experience) in Operations Research, Statistics, Applied Mathematics, Physics, Data Science, or equivalent quantitative fields such as Engineering, Computer Science with a background in machine learning
- 5+ years of hands-on experience in developing and deploying optimization, predictive and machine learning model
- 3+ years of experience in leading and managing operations research, data science or advanced analytics teams
- Experience in leading and mentoring team of scientists
- Excellent verbal and written communication skills and the ability to explain details of complex concepts to non-expert customers in a simple and understandable way
- Experience coding and analyzing data using Python, SQL or R
- Extensive experience working with Linear Programming, Mixed Integer Linear Programming, and ML models
- Experience with frameworks such as Pytorch, TensorFlow or Keras
Bonus:
- Experience with Amazon Web Services tools such as SageMaker or other similar platforms
- Experience of translating ambiguous customer requirements into clear problem definitions and delivering them
- Experience with Fulfillment, Robotics or Computer Vision systems
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
