Associate Director, Commercial Learning – Psychiatry

Posted Yesterday
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Waltham, MA, USA
In-Office
162K-185K Annually
Expert/Leader
Biotech • Pharmaceutical
The Role
Lead development, delivery, and evaluation of commercial field training and curricula for promoted products and sales teams. Partner with franchise leaders, manage vendors and budgets, support copy clearance, coach facilitators, and drive alignment between learning programs and business strategy.
Summary Generated by Built In

The Alkermes Commercial Learning and Leadership Development (CL&LD) team is looking for someone who will lead the development of field training programs supporting Alkermes’ growing portfolio of mental health treatments. The successful candidate will be responsible for the Psychiatry portfolio of Alkermes promoted products and Commercial field teams. This new position is ideal for someone who enjoys working in an entrepreneurial environment creating impactful, world class training programs that support sales force effectiveness.

 

Alkermes has a hybrid working environment to support and meet the needs of employees and this role will operate in a flexible environment with 60% of time in the office and 40% from home.

Responsibilities

Key Duties:

Curriculum / Workshop Development

  • Partner with franchise / department leaders on business strategy

  • Translate business strategy into curriculum / workshop design and development

  • Support learning team in development of curricula / workshops aligned to business strategy

  • Develop, deliver and evaluate training programs, curricula, and training materials for field representatives, account managers and field management in alignment with business objectives

  • Lead on ensuring that all curriculum/workshops have a learner first focus

 

Facilitation

  • Reviews workshop objectives in alignment with business strategy, providing recommendations to support desired outcomes

  • Organize, facilitate and continually improve field training programs, meetings (National & Regional) and the delivery of new materials

  • Develop and conduct training workshops on disease states, products, marketplaces, and contextual selling skills for all types of audiences 

  • Coach commercial field learning managers on facilitation techniques and alignment with team vision

 

Internal Communication and Influence

  • Lead on department projects

  • Exceptional verbal and written communication skills

  • Prepare and deliver polished and impactful presentations in team setting and to leaders at all levels

  • Partner in development and implementation of tactical direction on team projects

  • Proactively communicate with marketing, field leadership, and other key stakeholders to identify training requirements and develop specific training programs to achieve business objectives

  • Influence department strategic direction and decision-making through advice, counsel and facilitation

 

Copy Clearance Committee (CCC) Support

  • Full understanding of CCC process and attends all respective CCC planning meetings

  • Responsible as content-owner to shepherd pieces through CCC process to approval

  • Identify potential challenges and solutions prior to CCC review

  • Escalate potential challenges early to ensure alignment and support

  • Support new commercial field learning managers to develop understanding of CCC process

 

Vendor / Contract Management

  • Partner with CL&LD leadership on annual / bi-annual vendor-partner review

  • Lead projects with vendor partners ensuring all timelines and deliverables are met

  • Lead the identification, selection and day-to-day management of vendors as well as existing relationships and projects relating to field training (SOW and PO generation and vendor management)

  • Support new commercial field learning managers to develop vendor / contract management skills

 

Teamwork & Collaboration

  • Establish and maintain strong relationships with internal and external stakeholders at all levels

  • Enhance relationships with internal leaders across franchises to be seen as critical business partners

  • Knowledgeable and proficient at navigating organizational networks

  • Lead and contribute effectively in team and cross-functional meetings, with the ability to take the lead

 

Budget Management

  • Accountable for franchise budget

  • Accountable for travel & expenses (T&E) and specific project-based budget as assigned

Qualifications

Minimum Education & Experience Requirements:

  • Bachelor's degree

  • 10+ years of pharmaceutical/biotech/medical device sales experience

 

Preferred Skills and Knowledge Qualifications:

  • Prior training experience (field or headquarters) 
  • Experience selling injectables and/or physician administered treatments in challenging reimbursement environments 

  • Experience selling in the Psychiatry or Addiction markets 

  • Experience leading direct reports

  • Building & executing training programs

  • Experience in utilizing technology to engage field groups

  • Demonstrated track record of success in sales

  • Proven ability to create, develop & lead projects

  • High level of initiative and ownership

  • Demonstrated ability to work independently

  • Exceptional communication, facilitation, and presentation skills

  • In-depth understanding of sales & the sales process

  • Team player able to develop rapport and credibility with key stakeholders

  • Natural ability to flex & adapt in real time based on multiple channels of feedback

  • Proficiency in Microsoft PowerPoint

 

Travel Requirements:

  • Up to 60% travel

 

The annual base salary for this position ranges from $162k to $185k. In addition, this position is eligible for an annual performance pay bonus.  Exact compensation may vary based on skills, training, knowledge, and experience. Alkermes offers a competitive benefits package.  Additional details can be found on our careers website: www.alkermes.com/careers#working-here

#LI-TT1 #LI-hybrid

Skills Required

  • Bachelor's degree
  • 10+ years pharmaceutical/biotech/medical device sales experience
  • Prior training experience (field or headquarters)
  • Experience selling injectables and/or physician administered treatments
  • Experience selling in the Psychiatry or Addiction markets
  • Experience leading direct reports
  • Building and executing training programs
  • Experience in utilizing technology to engage field groups
  • Demonstrated track record of success in sales
  • Proven ability to create, develop and lead projects
  • Exceptional communication, facilitation, and presentation skills
  • In-depth understanding of sales and the sales process
  • Proficiency in Microsoft PowerPoint
  • Ability to travel up to 60%
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The Company
HQ: Waltham, MA
2,400 Employees

What We Do

Alkermes focuses on the development of innovative medicines that seek to address unmet needs of people living with serious mental illness, addiction, and cancer. As a fully-integrated, global biopharmaceutical company, we apply our scientific expertise and proprietary technologies to develop products that are designed to make a meaningful difference in the way patients manage their disease. We are inspired by some of the most pressing public health challenges of our time to help advance innovation with the potential to improve treatment options and outcomes for patients. Beyond our important mission of developing medicines, we believe it is our responsibility to take a holistic approach as we seek to support patients, caregivers, and broader impacted communities. In this context we also work to help support and enhance the systems through which these complex diseases are treated. We are committed to patient engagement, disease education and awareness, and advocacy for important policies that support equitable access to quality treatment. Headquartered in Dublin, Ireland, we have an R&D center in Waltham, Massachusetts; a research and manufacturing facility in Athlone, Ireland; and a manufacturing facility in Wilmington, Ohio. See our Community Guidelines: https://www.alkermes.com/social-community-guidelines

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