Associate Director, Client Services

Posted 2 Days Ago
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Gurugram, Haryana, IND
In-Office
Senior level
AdTech • Marketing Tech
The Role
Leads digital media strategy, planning, buying, execution, and reporting for major international clients. Manages client relationships, develops insight-led media strategies, coordinates search, social, mobile, and programmatic specialists, identifies digital growth opportunities, and delivers integrated campaigns. The role also supports new business pitches, revenue growth, innovation, and international-market campaign execution.
Summary Generated by Built In

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

Overview of job    

A digital media professional, handling cutting edge, exciting brands across sectors/categories. We are looking for Associate Director - Digital who will be managing the client relationship and help drive digital agenda for clients. They would deliver integrated digital solutions to fulfil client’s digital objectives.    

3 best things about the job:    

  1. Opportunity to be the best amongst the best
  2. Working within a proven, fast-growing team servicing some of the biggest brands in the country
  3. Help some of the largest brands build their digital media presence and drive revenues for the largest media investment agency

Measures of success:    

In three months, you would have:    

  • Built relationships with some of the finest clients in the country
  • You will be mapping new digital opportunities for the client

In six months, you would have:    

  • Built path-breaking digital strategies
  • Pushed innovating concepts to drive revenues

In 12 months, you would have:    

  • Lead new business pitches
  • Driven revenue growth and won a few awards for innovative approach

 Responsibilities of the role:    

  • Hands-on digital media strategy, planning, buying experience
  • Client servicing and manage the day-to-day client relationships to meet their digital requirements
  • Develop media strategy backed by insights and data
  • Hands-on experience in planning, execution, reporting of digital campaigns on Google Ads, DV360/Programmatic, Meta, Snapchat, Tiktok, etc.
  • Liaison with various digital vertical experts (search, social, mobile, etc.) and create integrated digital solutions.
  • Experience in planning and executing campaigns in international markets preferred.

What you will need:    

  • Minimum 6 years in media/communications strategy.
  • Experience in handling large size international digital clients across categories
  • MBA preferred

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  
#LI-Promoted


Please read our Privacy Notice for more information on how we process the information you provide. 

Skills Required

  • Minimum 6 years of experience in media or communications strategy
  • Experience managing large international digital clients across categories
  • Hands-on digital media strategy, planning, and buying experience
  • Experience planning, executing, and reporting on digital campaigns
  • Experience with Google Ads, DV360 or programmatic, Meta, Snapchat, and TikTok
  • MBA
  • Experience planning and executing campaigns in international markets

WPP Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WPP and has not been reviewed or approved by WPP.

  • Wellbeing & Lifestyle Benefits Wellbeing support includes a global Employee Assistance Programme and company-wide initiatives, with modern multi‑agency campuses and on‑site amenities positioned as part of the experience. This indicates a holistic focus across mental, physical, emotional, and financial wellbeing.
  • Retirement Support Retirement offerings commonly include a US 401(k) with employer matching, though specifics can differ by operating company. This provides a recognizable savings framework that many candidates expect in large employers.
  • Parental & Family Support Family benefits can be above average in parts of the network, such as VML’s paid parental leave for adoptive and foster parents. These signals suggest meaningful support for certain family‑forming needs.

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The Company
HQ: London
90,589 Employees

What We Do

WPP is a creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities.

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