WPP

Associate Director, Client Services, India

Posted 2 Days Ago

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Mumbai, Maharashtra, IND

In-Office

Senior level

AdTech • Marketing Tech

The Role

Leads digital media strategy and high-level client engagements, develops short- and long-term media plans, manages client and partner relationships, drives campaign strategy, mentors teams, and ensures measurable outcomes across channels. The role requires strong knowledge of media planning, agency functions, client businesses, offline marketing, analytics, and industry tools while identifying emerging media and technology opportunities.

Summary Generated by Built In

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact 

We are currently looking for a Associate Director who will lead the development of Digital media strategies and oversee high-level client engagements. The candidate will be responsible for driving strategic initiatives, mentoring teams, and ensuring seamless collaboration across all Strategic Units to deliver impactful media solutions and maintain smooth functioning of processes.

Responsibilities Of The Role

You would have complete knowledge of relevant categories.
Total understanding of the various agency functions
You would have been able to understand the client working style and deliver on their day-to-day requirements and start building relationships with the key decision makers within the current pipeline
Demonstrate good understanding of clients’ business and challenges and ability to apply the knowledge in the formulation of campaign strategy and recommendation.
Build a good relationship with clients, internal and external stakeholders, and partners
Proactively drive the business initiatives and response to the client requirements & briefs.
Have full understanding of what is happening on client’s business & work accordingly
Ability to start leading long term & short-term media planning for the client
Established strong team and Client relationships and receive great feedback from co-workers and key client contacts
Been the source of what’s new and emerging in media & technology to deliver new and innovative Client solutions
Challenge briefs and constantly evolve our strategies to ensure we hit client KPIs and constantly take campaigns to the next level
Planning & Strategy: Ensure holistic thinking is carried across channel planning and outcomes that can be clearly measured.

Skills and Experience 

At-least 6 years’ experience in media strategy / planning / execution / account planning
Comfortable making & presenting annual, quarterly media strategy & plans.
With an experience of various responsibilities within the media ecosystem. Should know offline marketing. Knowledge of digital marketing would be a plus.
Go getter attitude, data analytics, communication skills, good logical reasoning, attention to detail, integrity, empathy, aptitude & dare for innovation.
Working knowledge of all tools – TGI, BARC, MAP, IRS. Knowledge of digital tools (COMSCORE, Similarweb, Google trends, etc) would be a plus.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

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Skills Required

At least 6 years of experience in media strategy, planning, execution, or account planning.
Ability to create and present annual and quarterly media strategies and plans.
Experience across responsibilities within the media ecosystem.
Knowledge of offline marketing.
Working knowledge of TGI, BARC, MAP, and IRS tools.
Strong data analytics, communication, logical reasoning, attention to detail, integrity, empathy, innovation, and problem-solving skills.
Knowledge of digital marketing and tools such as Comscore, Similarweb, and Google Trends.

WPP Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WPP and has not been reviewed or approved by WPP.

Wellbeing & Lifestyle Benefits — Wellbeing support includes a global Employee Assistance Programme and company-wide initiatives, with modern multi‑agency campuses and on‑site amenities positioned as part of the experience. This indicates a holistic focus across mental, physical, emotional, and financial wellbeing.
Retirement Support — Retirement offerings commonly include a US 401(k) with employer matching, though specifics can differ by operating company. This provides a recognizable savings framework that many candidates expect in large employers.
Parental & Family Support — Family benefits can be above average in parts of the network, such as VML’s paid parental leave for adoptive and foster parents. These signals suggest meaningful support for certain family‑forming needs.