Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Job Description:
Education: Any Graduate or Postgraduate
Experience: Overall 12+ years of experience in Continuous Improvement & Operations Management
Roles & Responsibilities:
- Lead end-to-end complex Continuous Improvement/Reengineering projects, cross-geo projects
- Work with stakeholders (mid- to senior-level) to identify improvement opportunities and formulate problem statements
- Mentor project teams within BE and across functions on complex projects
- Facilitate or Lead Governance and provide updates to senior management of Sagility
- Provide solutions (people/process/tech.) and facilitate implementation for relatively complex projects
- Create proposals for business problems and challenges
- Facilitate creation and deployment of target operating model
- Provide thought leadership including industry best practices and primary/secondary research
- Support BE Portfolio Lead in developing and deploying BE strategy for the portfolio.
Education: Graduate, MBA preferable
Desirable Certificates: Lean Six Sigma Black Belt Certified/Equivalent; COPC, Design Thinking
Skills:
Excellent Analytics and problem-solving, Excellent capability to leverage technology in designing solutions, Facilitation skill, Excellent presentation & communication (both written & verbal), Multi-geo stakeholders Management, benchmarking activity, exposure to project management framework and philosophy
Years of experience and qualification:
Overall 12 years, with a minimum of 5 years in Operations CI Improvement in BPM and exposure to the US healthcare domain will be an added advantage. The number of years of experience requirement can be relaxed for graduates/postgraduates from premier institutes
Location:
Skills Required
- Overall 12+ years experience in Continuous Improvement and Operations Management
- Minimum of 5 years in Operations CI Improvement in BPM
- Graduate or Postgraduate degree
- Experience leading end-to-end complex Continuous Improvement/Reengineering projects, including cross-geo projects
- Excellent analytics and problem-solving skills; strong facilitation, presentation and communication skills
- Ability to develop proposals, target operating models and provide thought leadership
- Lean Six Sigma Black Belt certified or equivalent
- COPC certification
- Design Thinking certification
- MBA
- Exposure to the US healthcare domain
What We Do
Sagility is a technology-led healthcare operations and business process optimization partner serving payers and providers. It combines healthcare expertise with artificial intelligence, intelligent automation, analytics, cloud platforms, consulting, and BPaaS to streamline claims, membership, clinical, payment-integrity, provider-network, and revenue-cycle workflows across the healthcare ecosystem. Its goal is to reduce administrative costs, improve member and provider experiences, and support better clinical and financial outcomes.
