Our Opportunity:
Chewy is seeking an Associate Director Business Development Manager to join our Chewy+ team. The vision for Chewy+ is to be the pet industry's most valuable membership program, a must have for every pet parent. In this role, you'll directly shape how millions of members experience Chewy+, working at the intersection of customer delight, brand innovation, and business growth. This role will play a critical part in planning and executing the Chewy+ brand partnerships through the Member Exclusive Offers strategy, a key benefit of the program. The ideal candidate is a strategic (out-of-the-box) thinker with strong partnership building skills who can balance the needs of Chewy+ members, brand partners, and Chewy's long-term business goals. This person will be directly responsible for developing and managing the calendar of exclusive offers and events, ensuring that each initiative drives member value and strengthens Chewy's partnerships.Does this sound like you? If so, we would love to hear from you! Come run with the Pack!
What You'll Do:
- Member Value Creation: Develop and maintain a robust calendar of Chewy+ Member Exclusive Offers and events that deliver meaningful value to members while reinforcing loyalty to the Chewy+ program.
- Brand Partnership Development: Build and maintain strong relationships with brand partners, deeply understanding their goals and aligning offers to drive mutual success.
- Negotiation & Terms: Lead negotiations with brand partners to secure favorable terms for Chewy, ensuring each offer contributes positively to Chewy+'s short- and long-term success.
- Strategic Planning: Balance immediate performance drivers with longer-term brand and program objectives by modeling and forecasting the impact of offers on the Chewy+ P&L.
- Cross-Functional Collaboration: Partner closely with category partners, product, marketing, merchandising, finance, and analytics teams to launch and measure the success of offers, ensuring seamless execution and optimization.
- Customer & Market Insight: Leverage data and customer insights to identify emerging member needs and market trends, shaping an evolving portfolio of offers and events that differentiate Chewy+.
What You'll Need:
- Bachelor's degree in Business, Marketing, or related field; MBA preferred.
- 7+ years of experience in business development, partnership management, merchandising, or related field.
- Proven success in building high-value partnerships and managing vendor/partner relationships.
- Strong analytical skills with the ability to assess financial outcomes and understand P&L impact.
- Excellent communication, presentation, and interpersonal skills.
- Demonstrated ability to thrive in a fast-paced, cross-functional environment.
- Passion for customer experience and driving innovation in membership or loyalty programs.
Preferred Qualifications:
- Retail or pet industry experience
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Base Salary Range
$149,000-$245,000 USD
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
