Associate Director, Asset Risk Operations (ARO) Compliance Audit

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Phoenix, AZ
Internship
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role

Our Opportunity at Chewy! 

We are seeking a highly skilled Associate Director to lead all aspects of the Asset Risk Operations (ARO) Compliance Audit team! This team will support Chewy’s diverse operations, including corporate offices, fulfillment centers, pharmaceutical, and Chewy Vet Care operations across the United States. The successful candidate will be responsible for developing and maintaining audit schedules, being responsible for the required recurring audits to verify compliance with ARO regulations, and reporting findings to senior leadership along with recommendations for corrective actions. Additionally, the Associate Director will coordinate the development and execution of vital training programs for Team Members, to promote ARO compliance and keep the team updated on any changes in regulations and standards.

What you’ll do:

  • Leadership and Strategy:
    • Own the ARO Compliance Audit team, providing direction, mentoring, and support.
    • Develop and implement audit strategies, methodologies, and annual audit plans.
    • Stay current with industry trends and regulatory changes to ensure the audit function remains relevant and effective.
  • Audit Planning and Execution:
    • Oversee the execution of comprehensive audit plans, including safety, environmental, food safety, and health care security audits.
    • Ensure audits are conducted in accordance with professional standards.
    • Identify and assess areas of risk, evaluating the efficiency of internal controls and compliance processes.
  • Reporting and Communication:
    • Prepare detailed audit reports, communicating findings and recommendations to Chewy Executive Leadership and the Chewy Internal Audit Team.
    • Communicate audit results and insights effectively to collaborators, ensuring a clear understanding of issues and corrective actions.
    • Collaborate with management to develop action plans for remediation of audit findings.
  • Continuous Improvement:
    • Develop a culture of continuous improvement within the internal audit function.
    • Find opportunities to improve audit processes and tools, using technology and standard methodologies.
    • Supervise the implementation of audit recommendations to ensure timely and effective remediation.
  • Compliance and Risk Management:
    • Ensure the organization's compliance with OSHA, NFPA, ANSI, EPA, FDA, NIOSH, and other relevant regulations.
    • Provide mentorship and support to management on compliance-related matters and emerging risks.
    • Conduct risk assessments and develop risk mitigation strategies in collaboration with other departments.
    • Partner with internal cross functional teams to ensure alignment on compliance related areas of focus.
  • Training and Development:
    • Coordinate and deliver training for staff to promote ARO compliance.
    • Keep the team updated on any changes in regulations and standards.
    • Encourage Team Members to attend workshops and seminars to stay current with ARO standards and acquire professional certifications.

What you’ll need:

  • Bachelor’s degree in business administration, Environmental Science, or other compliance related field; MBA or relevant advanced degree preferred.
  • 8-10 years of experience in internal audit, compliance, or related field, with at least 3-5 years in a leadership role.
  • Solid understanding of audit principles, practices, and regulatory requirements, particularly OSHA, NFPA, ANSI, EPA, FDA, and NIOSH standards.
  • Proven track record to lead and run cross functional teams, with excellent interpersonal and communication skills.
  • Strong analytical and problem-solving skills, with the ability to think strategically and motivate change.
  • Experience with audit software and data analytics tools is a plus.
  • High ethical standards and integrity, with a commitment to maintaining confidentiality and professionalism.

Bonus:

  • Certified Internal Auditor (CIA), Certified Safety Professional (CSP), or similar professional certification highly desirable.



Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].


If you have a question regarding your application, please contact [email protected].


To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

What the Team is Saying

Charles
Paul
Olivia
Mark
Victoria
Sumit
Zack
The Company
HQ: Boston, MA
20,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.

We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.

At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.

Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.

We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.

We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.

Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.

Why Work With Us

We're proud to be one of the fastest growing e-commerce companies of all time.

With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.

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Chewy Teams

Team
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About our Teams

Chewy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQBoston, MA
HQPlantation, FL
Bellevue, WA
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