We are hiring fantastic humans, and we hope that includes you!
Are you looking for more than just a job? At Chewy, you’ll find yourself on a career path with other incredible people, like yourself. You’ll join a team that values everything that you do, who you are, and the goals you have set for your career. We want to give you the opportunity to grow, earn competitive pay, and be happy while you do it. Sounds simple, but we love it.
Our Opportunity:
We are seeking an experienced and dynamic Associate Director of AI Learning to lead our AI learning initiatives. The Associate Director AI Learning will be responsible for developing and implementing programs that improve the data and AI proficiencies across Chewy. In this role, you will drive the adoption of analytic models and AI tools across, ensuring that analytics, AI, and data science solutions are effectively integrated into decision-making processes. This role will also serve as a key liaison between the AI/data science teams and various departments, focusing on product improvement and enabling widespread technology adoption. As an ideal candidate, you will have a proven background in learning and development with AI, machine learning, and/or data science experience. Bring your experience building effective learning programs in a fast-paced evolving environment and as a strategic problem solver, you can drive innovation and foster an environment of continuous learning within the organization!
What You’ll Do:
- Create and implement AI learning strategies and programs
- Complete a comprehensive data, AI, and machine learning literacy strategy tailored to the diverse needs of internal customers
- Liaise between Talent Development data science, AI, and analytics teams partners, ensuring effective communication and collaboration to identify learning needs, and improve product offerings and service delivery
- Stay updated on industry trends, including emerging AI and machine learning tools, to continuously enhance training programs
- Design and deliver training sessions and workshops focused on analytics, AI tools, machine learning applications, and data-driven decision-making processes
- Create and/or curate instructional materials (guides, videos, e-learning modules) to support ongoing learning and AI adoption
- Evaluate and select appropriate AI tools, platforms, and resources for learning initiatives
- Develop and assess the efficacy of AI learning programs and make data-driven improvements
- Cultivate a culture of innovation, continuous learning, and AI/data-driven decision making by promoting standardized methodologies, case studies, and success stories across the organization
- Manage relationships with external vendors and consultants to deliver high-quality AI development programs
- Evaluate the effectiveness of training programs through feedback and metrics, adjusting strategies to improve impact and adoption
What You’ll Need:
- Bachelor’s degree in business, Education, Data Science, Psychology, or a related field
- Master’s degree preferred
- 8+ years of experience in curriculum development and instructional design, organizational development, talent management, or a similar role in a corporate environment, prioritizing experience in AI and computer science
- Proven experience in the development and implementation of AI learning programs
- Solid understanding of AI and machine learning frameworks, tools, and technologies; including how they impact business processes and decision making
- Experience with project management methodologies and tools, including driving large-scale projects end-to-end, with demonstrated success leading cross-functional teams through complex and ambiguous situations and communicating practical insights that accelerate time to market
- Proven track record in strategic problem-solving, issue identification, and the development of targeted learning solutions
- Excellent communication and interpersonal skills, with the ability to engage diverse audiences and cultivate cross-functional collaboration
- Ability to thrive in a fast-paced environment, remain self-directed through ambiguity, manage multiple projects, and drive AI adoption across teams
- Solid attention to detail and organizational skills
- Experience with AI ethics and responsible AI practices
- Experience with LMS and/or learning platform a plus
- Developing ILT, vILT, eLearning, and micro-learning strongly preferred
#LI-SS4
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
