The Associate Director, Technology Solutions devises an effective strategy for executing and delivering on IT business initiatives. The Associate Director, Technology Solutions requires a solid understanding of how organization capabilities interrelate across department(s).
The Associate Director, Technology Solutions acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and could lead multiple managers or highly specialized professional associates.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- 10+ years of progressive experience in technology leadership, software engineering, or related technical disciplines.
- Strong understanding of business operations, technology platforms, communications, and process management.
- 5+ years of experience leading and developing high-performing software development teams.
- Proven track record of driving continuous improvement initiatives, evaluating existing systems, and implementing process enhancements to improve efficiency and effectiveness.
- Hands-on experience designing and delivering AI-powered solutions, including transforming traditional workflows into AI-driven processes and agent-based automation.
- Strong knowledge of business transformation and digital transformation strategies, with the ability to align technology initiatives to organizational objectives.
- Demonstrated ability to understand and navigate complex organizational structures, collaborate across departments, and lead effectively within large, matrixed environments.
- Experience developing and executing strategic programs and technology roadmaps that deliver measurable business outcomes.
- Proven success managing and mentoring diverse, cross-functional teams.
- Strong understanding of software development methodologies and full software development life cycle (SDLC) practices.
- Experience leading large-scale technology implementations, enterprise-wide adoption initiatives, and organizational change management efforts.
- Demonstrated ability to manage budgets, allocate resources effectively, and optimize operational performance.
- Ability to lead initiatives from concept through implementation, deployment, and ongoing support and maintenance.
- Passion for innovation and a commitment to continuously improving customer and consumer experiences through technology and process excellence.
- Master's degree
- Prior experience with systems having databases and Enterprise services
- Experience working and managing teams in remote and multiple locations test teams and travel
- Health care domain knowledge
- Experience with cloud services such as Azure
- Experience working as a self-starter in a fast-paced environment with the confidence to make choices and move forward.
- Experience in creating presentations
- Experience working in an Agile Development environment
Additional Information
Preferred Leadership Competencies
- Strategic thinker with strong analytical and problem-solving skills.
- Excellent communication, stakeholder management, and executive presentation abilities.
- Proven ability to influence and drive alignment across multiple business functions.
- Results-oriented leader with a focus on execution, accountability, and continuous improvement.
- Adaptable and forward-thinking, with a strong interest in emerging technologies, AI, and automation.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
- 10+ years of progressive experience in technology leadership, software engineering, or related technical disciplines
- Strong understanding of business operations, technology platforms, communications, and process management
- 5+ years of experience leading and developing high-performing software development teams
- Experience driving continuous improvement, evaluating systems, and implementing process enhancements
- Hands-on experience designing and delivering AI-powered solutions, including AI-driven workflows and agent-based automation
- Knowledge of business transformation and digital transformation strategies
- Experience navigating complex organizational structures and leading in large, matrixed environments
- Experience developing and executing strategic programs and technology roadmaps
- Experience managing and mentoring diverse, cross-functional teams
- Strong understanding of software development methodologies and full software development lifecycle practices
- Experience leading large-scale technology implementations, enterprise adoption initiatives, and organizational change management
- Experience managing budgets, allocating resources, and optimizing operational performance
- Ability to lead initiatives through implementation, deployment, support, and maintenance
- Master's degree
- Experience with systems containing databases and enterprise services
- Experience managing remote and geographically distributed teams and test teams
- Healthcare domain knowledge
- Experience with cloud services such as Azure
- Experience working in a fast-paced environment as a self-starter
- Experience creating presentations
- Experience working in an Agile development environment
Humana Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Humana and has not been reviewed or approved by Humana.
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Healthcare Strength — Medical, dental, vision, supplemental health, and long-term care insurance are offered alongside on-site/virtual wellness resources and weekly paid well-being time, indicating a whole-person focus.
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Leave & Time Off Breadth — Paid PTO and holidays, volunteer time, and formal leave options such as parental and caregiver time provide broad time-away support. Adoption assistance and lactation rooms extend coverage for key life events.
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Retirement Support — A 401(k) with company match anchors long-term savings. Employer-matched emergency savings programs complement retirement planning.
Humana Insights
What We Do
At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.
