Associate Director, AI & Creative Transformation (US)

Posted 16 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
110K-160K Annually
Senior level
Agency • Software • Consulting
Living at the intersection of creativity and technology.
The Role
Lead end-to-end redesign and implementation of AI-powered creative workflows embedded inside client teams. Map workflows, diagnose friction, configure creative AI platforms, wire pipelines into existing stacks, build prompt and agent workflows, establish governance, deliver working proofs in production, train client teams, and transfer ownership.
Summary Generated by Built In

Code and Theory is hiring an Associate Director to work at the core of content and creative transformation engagements within our Enterprise Transformation practice. You will map existing creative workflows, redesign them, and build the AI-powered pipelines that prove the new model works inside real client environments.

Building is not a differentiator in this role. It is the job. The right person comes from creative technology, production engineering, or applied AI in creative contexts — not from consulting alone. You operate inside the workflow, not above it.

Depending on the client engagement, this role operates in a forward-deployed capacity — embedded inside a client team, working alongside their creative directors, producers, MarTech leads, and engineers to redesign and ship workflows in real time. That is not a separate track or program. It is a mode this work requires, and the expectation is that you are ready for it when the account calls for it.

WHAT YOU'LL DO

  • Map the creative workflow end-to-end: brief, concepting, production, review, localization, activation, measurement — find the bottlenecks the team has stopped seeing
  • Diagnose root causes of operational friction: handoff failures, approval bottlenecks, tooling mismatches, governance gaps
  • Redesign the workflow for target-state operations: AI-powered where it accelerates throughput, human judgment where it must stay in the loop
  • Configure and integrate creative AI platforms against real brand and channel requirements: Adobe Firefly Services, GenStudio, ComfyUI, Figma plugins, Pencil, Typeface, Weavy
  • Wire pipelines into the existing stack — DAM, CMS, Workfront, MarTech — so they run inside the team's day, not alongside it
  • Build prompt architectures, agent workflows, and quality gates that hold up under production volume
  • Demonstrate value fast: a working pipeline inside the client's actual process is more persuasive than any roadmap
  • Stand up governance: brand safety, rights management, model selection, approval routing, audit trail — the conditions under which legal and brand can say yes
  • Train the creative team on new workflows and measure the gains: throughput, cycle time, cost-per-asset, quality consistency
  • Transfer capability so the new model continues to run after the engagement ends, measured and owned by the client team
  • Support complex engagement scoping across creative operations, content supply chain, and MarTech
  • Contribute reusable accelerators, tooling configurations, and methods that improve how the practice delivers

WHAT YOU'LL NEED

  • 5-10 years in creative technology, content operations, production engineering, or applied AI in creative contexts — with meaningful time spent actually building
  • Track record of shipping in real environments: working pipelines, measured outcomes — not just designed solutions
  • Experience bridging creative and technology teams — credible with a creative director in the morning and a MarTech lead in the afternoon
  • Hands-on experience configuring creative AI platforms: Adobe Firefly Services, GenStudio, ComfyUI, Figma plugins, Pencil, Typeface, Weavy — against real brand and production requirements, not sandbox demos
  • Working knowledge of DAM, CMS, Workfront, content APIs, and modern orchestration platforms
  • Fluency with LLMs, prompt design, and automation tooling applied to creative and content workflows
  • Ability to build a working proof of concept within the constraints of a client engagement — fast, focused, designed to move a skeptical stakeholder
  • Deep understanding of how creative production actually works: brief to asset, where handoffs break, what brand and legal need to approve
  • Familiarity with the Adobe ecosystem — Firefly Services, GenStudio, AEM, Workfront — is a strong differentiator
  • Ability to engage credibly with creative directors, producers, brand operations teams, and MarTech leads
  • Bias toward shipping: the working pipeline is the unit of progress
  • Diagnostician first: understand exactly what is broken before designing the fix
  • Comfortable working without a dedicated engineering team; you know when to build it yourself and when to pull in help
  • Most useful inside the work, not above it
  • Bachelor's degree required
  • Willingness to travel within the US (10-20%)

ABOUT US

Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.

Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.

The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.

The compensation range for this role is $110,000 – $160,000 and spans multiple levels. We're open to hiring at the level that best matches the right candidate's experience. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, budget, and location.

Skills Required

  • 5-10 years in creative technology, content operations, production engineering, or applied AI in creative contexts with hands-on building experience
  • Proven track record of shipping working pipelines and measured outcomes in real environments
  • Hands-on experience configuring creative AI platforms (Adobe Firefly Services, GenStudio, ComfyUI, Figma plugins, Pencil, Typeface, Weavy) against brand and production requirements
  • Working knowledge of DAM, CMS, Workfront, content APIs, and modern orchestration platforms
  • Fluency with LLMs, prompt design, and automation tooling applied to creative/content workflows
  • Ability to build fast, focused proofs of concept within client engagement constraints
  • Deep understanding of creative production processes and handoffs (brief to asset) and governance needs
  • Ability to credibly engage with creative directors, producers, brand operations, and MarTech leads
  • Comfortable working without a dedicated engineering team; know when to build and when to pull in help
  • Bachelor's degree
  • Willingness to travel within the US (10-20%)
  • Familiarity with the Adobe ecosystem (Firefly Services, GenStudio, AEM, Workfront)

Code and Theory Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Code and Theory and has not been reviewed or approved by Code and Theory.

  • Leave & Time Off Breadth Time-off policies include an “unlimited”/flexible PTO approach with paid holidays/sick time and seasonal early-close Fridays, offering notable flexibility. These options provide additional downtime beyond standard accrual models.
  • Healthcare Strength Core medical, dental, and vision coverage is part of the standard package, with employer-verified health plan information cited as current. Life and disability insurance further reinforce foundational coverage.
  • Retirement Support A 401(k) with employer match is included in the package, supporting long-term savings. Candidates are encouraged to confirm the match formula during the offer stage.

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The Company
HQ: New York, NY
445 Employees
Year Founded: 2001

What We Do

Code and Theory is a strategically driven, digital-first creative agency that lives at the intersection of creativity and technology. We solve consumer and business problems across the entire customer journey that flex to meet the ever-changing needs of consumer expectations. We put the user, their behaviors and needs, at the center of everything we do — from our proprietary research methodologies, to product development processes, to how we create brand, channel and messaging strategies. Our goal is simple: to solve our clients business problems. We bring big ideas to life by looking holistically at brand ecosystems where digital plays a prominent role in driving the consumer from first-touch through to conversion to relationship deepening over time. We identify gaps in the consumer journey and opportunities in culture that require products, services or communications to fill. We work across categories, ranging as far and wide as health care (Pfizer, Sanofi, Reach MD, Bioreference Laboratories) to financial services (JP Morgan Chase, Prudential, Morgan Stanley, First Data) to cpg (Mars, Unilever, Johnson & Johnson) to technology companies (Facebook, Xerox, Samsung, Comcast) to culture brands (adidas, H&M). And because our DNA is in publishing — we’ve embedded in over 135 newsrooms in the past decade — we bring unique expertise in understanding how content is created, distributed and optimized, including our work with CNN, NBC News, NBC Sports, and Bustle Digital Group. At Code and Theory, we strive to only be limited by our own ambition and creativity. We believe in pushing our creativity beyond the easy and obvious answers in order to deliver the solutions that are right for our clients, their businesses, and their consumers.

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