What you'll be doing:
Manage some of the largest accounts at PPRO, driving new commercial opportunities with key decision-makers and influencers
- Act as a trusted advisor who understands clients' payment needs and uses PPRO's solutions to help their business grow
Behave as a role-model within the Commercial team, sharing best-practise and insights to upskill colleagues
Develop and execute account plans to grow revenue and portfolio share
Identify and pursue cross-selling and upselling opportunities
Manage contract negotiations and renewals
Ensure customer satisfaction and retention
Analyse and report on account performance and market trends
Develop and implement strategies to mitigate risk and increase customer loyalty
Collaborate with cross-functional teams to deliver on customer needs and objectives
You'll need:
10yrs+ experience in account management, partnerships and or sales, with at least 3 years experience in the payments sector
Ability to build and maintain strong relationships with enterprise customers and internal stakeholders
Proven track record of achieving revenue targets and growing portfolio share
Strong business acumen and analytical skills
Excellent communication and interpersonal skills
Experience managing complex contract negotiations and renewals
Ability to work independently and as part of a team in a fast-paced environment
Experience in the technology or software industry is a plus
What we'd love to see:
A passion for challenging the status quo and driving positive change: We appreciate individuals who proactively seek better ways of doing things
Excellent communication skills: You thrive in international environments and can connect with people from diverse backgrounds and cultures
Our office - Our office is located in the iconic Civic Opera Building on North Wacker Drive, in the heart of the Chicago Loop, offering a prestigious setting along the Chicago River in one of the city’s main business and cultural districts
Skills Required
- 10 years of payments experience in account management, partnerships or sales
- Strong business acumen and analytical skills
- Excellent communication and interpersonal skills
- Experience managing complex contract negotiations and renewals
What We Do
PPRO is a fintech company that provides digital payments infrastructure to businesses and banks so that they can scale their checkout, acquiring, and risk services through one connection. Payment platforms, acquirers, and merchants that plug into PPRO’s infrastructure are able to access payment methods, fraud screening tools, and other essential products from multiple providers. Every product can be deployed and controlled with clicks, not code. And with the company's orchestration layer directing process flows and data like clockwork, PPRO’s partners can rest easy knowing they’re delivering seamless end-to-end services to their customers. Citi, PayPal, and Stripe are just some of the names that depend on PPRO to accelerate their roadmaps, boost their conversions, and eliminate the complexities of digital payments.
