Associate DEWALT Experience Manager

Associate DEWALT Experience Manager

Towson, MD, United States

 
Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:  

As an Associate DEWALT Experience Manager, you’ll be part of our Global Tools & Storage team working as an Onsite employee. The Global Tools and Storage division seeks a dynamic and motivated Associate DEWALT Experience Manager to join our team in Towson, MD. In this role, you will play a crucial part in enhancing customer engagement through the planning and execution of events at our Customer Experience & Innovation Center. You will collaborate closely with the Director of DEWALT Experience to create memorable experiences that showcase our products and strengthen customer relationships. You’ll get to:

• Event Planning & Coordination: Assist in the planning, organization, and execution of customer engagement events, workshops, and demonstrations internally and externally.
• Customer Engagement: Foster strong relationships with end users, customers and visitors, ensuring their needs and expectations are met during events. Gather feedback to continuously improve the DEWALT experience.
• Collaboration: Work closely with cross-functional teams, including brand, channel, sales, and product development, to align event strategies with overall business objectives.
• Logistics Management: Oversee event logistics, including venue setup, equipment management, and coordination of materials and resources needed for successful events.
• Content Development: Assist in the creation of engaging content and presentations that effectively communicate the DEWALT brand and product offerings.
• Apply Insights: Continuous learning of construction trends, applications, methods, and solutions with a focus on key trades for DEWALT and apply to event production plans
• Brand Advocacy: Act as a brand ambassador for DEWALT, promoting the brand’s values and mission during all customer interactions.
• Communication: As needed, lead R&D and tours of Customer Experience Center to both internal
• Activity Ownership:
  • Execution of event setup and teardown
  • Ensure NPD samples are onsite and to the latest designs available
  • Backup lead presenter
  • Construction application definition working with Product Management

The Person:  

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have: 

• Bachelor’s degree in Marketing, Business Administration, Event Management, or a related field.
• 1-3 years of experience in event planning, customer engagement, or marketing, preferably within the tools or consumer goods industry.
• Strong organizational skills with the ability to manage multiple projects simultaneously and meet deadlines.
• Excellent communication and interpersonal skills, with ability to deliver formal presentations to customers and groups.
• Proficiency in Microsoft Office Suite and familiarity with event management software.
• Creative mindset with a passion for innovation and customer experience.
• Ability to work collaboratively in a fast-paced, team-oriented environment.
• Experience and ability to do physical work complete setup and teardown of product demonstrations including use of power tools on a regular basis.

The Details:

You’ll receive a competitive salary and a great benefits plan, including:

• Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our digital learning portal.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!
#Li-CE1

#LI-Onsite

The base pay range for this position in Maryland is $59,500 - $107,000 per year. Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign-on payment may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Stanley Black and Decker’s internal or external careers site.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. 

Benefits & Perks

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at [email protected]. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal (eeoc.gov)