- Major focus on handling the database Alarms.
- Identifying the root cause for resolving performance and scalability issues
- Optimizing the complex SQL.
- Handle the tickets assigned within the SLA
- Communicate clearly for the questions and database activities raised over client instant messaging channels (Slack, Skype, Hangouts)
- Get into Client calls on Performance issues and other tasks.
- Handle escalations and escalate internally on time.
- Rubook creation for technical tasks and ease the team efforts.
- Writing the technical and process documents.
- Managing the client-based operations documents to ease scheduled & repeated tasks for the database operations team.
- Deliver monthly performance goals assigned.
- Complete the monthly activities assigned.
- Excellent and strong written and spoken English.
- Good knowledge of SQL language.
- Teamwork in a fast-paced environment.
- Knowledge of operating system concepts
- Knowledge of database system concepts
- Knowledge of Linux and Linux commands.
- Knowledge of cloud and related technologies.
- Polite, friendly and professional; this position requires significant customer interaction and teamwork.
- Process-oriented and teamwork play a pivotal role.
- Strong work ethic and accepts feedback from others.
- Opportunity to work in a dynamic and growing industry.
- Learning and development opportunities to enhance your career.
- A collaborative work environment with a supportive team.
- Job Type: Full-time opportunity
- Work time: Rotational shift
- Mode of Employment: Work From Office (Puducherry)
- Location Preference: Candidates from Pondicherry or nearby locations are preferred.
- Experience -Fresher
Skills Required
- Excellent written and spoken English
- Good knowledge of SQL
- Teamwork in a fast-paced environment
- Knowledge of operating system concepts
- Knowledge of database system concepts
- Knowledge of Linux and Linux commands
- Knowledge of cloud and related technologies
- Polite, friendly, and professional communication style for significant customer interaction
- Process-oriented mindset and strong teamwork
- Strong work ethic and willingness to accept feedback
- Fresh graduate or no prior professional experience
- Certifications in Linux, databases, or cloud
What We Do
Mydbops is a leading open-source database management company, specializing in delivering cutting-edge solutions for MySQL, MariaDB, MongoDB, PostgreSQL, TiDB, Cassandra, and other open-source database technologies. With over eight years of experience, we pride ourselves on providing comprehensive managed services, performance optimization, and consulting to help businesses achieve seamless database operations and scalability. Our team of certified database experts works closely with clients to understand their unique challenges and develop customized solutions tailored to their needs. From database design and implementation to ongoing monitoring and maintenance, we ensure optimal performance, security, and reliability for mission-critical applications. At Mydbops, we offer a range of services, including: Managed Services: Continuous monitoring, incident management, backup and recovery, high availability setup, and disaster recovery solutions. Consulting Services: Architecture design, migration strategies, performance tuning, and security audits to enhance database efficiency. Performance & Security Audits: Comprehensive analysis to identify bottlenecks, optimize queries, and strengthen database security protocols. Remote DBA Support: 24/7 assistance from our dedicated team, ensuring your database environment runs smoothly at all times. Cloud Cost Optimization: Tailored strategies to optimize cloud infrastructure, reducing costs while maintaining performance. Database Proxies: Implementing proxies like ProxySQL and MaxScale to enhance query handling, load balancing, and security. With a track record of handling over 10 billion database transactions daily, monitoring 3000+ servers, and successfully migrating more than 120 databases to the cloud, Mydbops has become a trusted partner for businesses across industries. Our commitment to delivering high-quality solutions, coupled with a passion for innovation, makes us the go-to choice for database management. In addition to our technical expertise, we prioritize building strong client relationships through transparent communication and collaborative decision-making. Our team believes in sharing knowledge and empowering clients, offering training sessions, webinars, and access to industry best practices.
Why Work With Us
Mydbops stands out as a leader in open-source database management, combining deep technical expertise with a strong commitment to innovation and security. What makes Mydbops unique is its focus on delivering tailored solutions for complex database challenges while fostering a supportive, growth-oriented work environment.
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