We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base.
What You’ll Do- Plan, develop, and execute technical support activities for users and database infrastructure maintenance services, both remotely and on-site
- Provide guidance and support to users by registering, analyzing, diagnosing, and resolving database-related requests
- Troubleshoot database issues and support migrations, service implementations, and technology transfers
- Perform preventive and corrective maintenance to ensure database reliability and performance
- Monitor database performance, capacity, and availability to proactively identify and resolve issues
- Administer and configure database management systems while adhering to security best practices
- Ensure compliance with SLA requirements related to response times, escalations, and downtime communications
- Maintain and update technical documentation to support long-term database sustainability and operational excellence
- Collaborate with infrastructure, application, and support teams to ensure seamless database operations
- Experience supporting and administering databases in Production, Testing, and Development environments
- Hands-on experience with:
- SQL Server (Required)
- Oracle (Required)
- Understanding of database administration fundamentals, including configuration, monitoring, and maintenance
- Experience administering backup and storage solutions
- Knowledge of database security concepts, backup and recovery processes, and performance monitoring
- Strong problem-solving skills and ability to prioritize tasks in a dynamic support environment
- Excellent communication, collaboration, and organizational skills
- Ability to work independently while maintaining a strong customer-service mindset
- Experience with MySQL, PostgreSQL, or MongoDB
- Experience working with cloud environments, preferably AWS
- Knowledge of scripting languages such as Shell, PowerShell, or Unix scripting
- SQL Server and/or Oracle certifications
- English and/or Spanish language skills
- Exposure to financial services or enterprise-scale environments
Intermediate
Location: Hybrid (São Paulo, Brazil)
Work Schedule: Night Shift (10:00 PM – 10:00 AM)
Rotation: 12x36 Schedule
Legal & Hiring Information
- Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
- Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
- Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
- International projects
- In-office, hybrid, or remote flexibility
- Medical healthcare
- Recognition program
- Ongoing learning & reimbursement
- Well-being program
- Team events & local benefits
- Sports compensation
- Referral bonuses
- Top-tier equipment provision
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Skills Required
- Experience supporting and administering databases in Production, Testing, and Development environments
- Hands-on experience with SQL Server
- Hands-on experience with Oracle
- Understanding of database administration fundamentals, including configuration, monitoring, and maintenance
- Experience administering backup and storage solutions
- Knowledge of database security concepts, backup and recovery processes, and performance monitoring
- Strong problem-solving skills and ability to prioritize tasks in a dynamic support environment
- Excellent communication, collaboration, and organizational skills
- Ability to work independently while maintaining a strong customer-service mindset
- Intermediate English level
- Experience with MySQL, PostgreSQL, or MongoDB
- Experience working with cloud environments, preferably AWS
- Knowledge of scripting languages such as Shell, PowerShell, or Unix scripting
- SQL Server and/or Oracle certifications
- English and/or Spanish language skills
- Exposure to financial services or enterprise-scale environments
Exadel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Exadel and has not been reviewed or approved by Exadel.
-
Fair & Transparent Compensation — Pay is considered competitive for certain roles and locations, with timely and predictable payroll practices. Compensation ranges align to market in higher‑cost geographies and senior tracks, indicating offers can be strong when role and market justify it.
-
Healthcare Strength — U.S. medical insurance options are described positively, with health coverage and PTO called out as standouts. Company materials and third‑party listings consistently include comprehensive healthcare as a core benefit.
-
Wellbeing & Lifestyle Benefits — Flexible, remote‑first norms and outcome‑based work are positioned as core benefits. Learning support such as paid certifications, courses, and conferences is emphasized, alongside a well‑being program.
Exadel Insights
What We Do
For more than 20 years, Exadel has been delivering Digital Transformation services, enterprise and custom software solutions for Fortune 500 clients, including HPE, Deloitte, Home Depot and McKesson. With 20+ locations and delivery centers across the US and Europe, Exadel solves the most complex engineering problems using Agile methodologies, offering a scalable and skilled mix of multi-shore resources at the industry's most competitive price. Exadel’s digital transformation solutions and services help chart new strategies that are built upon creative thinking, cutting-edge design, and technical innovation, designed for the growing digital landscape of business. Enterprise Services - Digital Transformation Experts - Developing mission-critical software and mobile applications - Advising companies on how best to leverage open source technology - Helping companies plan and implement migrations to better technology stacks - Providing QA, automation, and testing services for application development - Supporting and maintaining applications and systems for companies - Providing on-line training and mentoring to companies - Assisting companies in evaluating their current enterprise software architecture and planning for improvements or new systems.
