Associate, Data & Technology

Reposted 21 Hours Ago
Be an Early Applicant
New York, NY, USA
In-Office
139K-140K Annually
Senior level
Fintech • Financial Services
The Role
In this role, you'll resolve tickets for applications, provide troubleshooting expertise, create knowledge base articles, and support production environments. You'll participate in 24/7 support, automation, and strategic projects.
Summary Generated by Built In

Company Profile:

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment, and wealth management services. The Firm's employees serve clients worldwide, including corporations, governments, and individuals from more than 1,200 offices in 43 countries.

In Investment Management, we deliver active investment strategies across public and private markets and custom solutions to institutional and individual investors. 

What you’ll do in the role:

Morgan Stanley Services Group, Inc. is seeking an Associate, Data & Technology in New York, NY to triage and resolve tickets for supported systems and applications. Provide troubleshooting expertise for all aspects of custom-built and vendor-built applications. Develop and maintain knowledge base articles. Follow established procedures for managing business risk when updating production systems. Create and update process automation. Participate in strategic projects that enhance or upgrade Firm systems or employee experience – including releasing internally developed items to Production. Work as part of a team to provide complete 24/7 support to the production environment including participating in an on-call rotation. Enhance the monitoring and oversite of applications to ensure proactive alerting. Telecommuting permitted from anywhere in the U.S.

What you’ll bring to the role:

-Requires a Bachelor’s in Electronic Engineering, Computer Engineering, or a related field

-Requires five (5) years of experience in the position offered or five (5) years as an Application Support, Application Manager, Front Office Application Support, or a related occupation

-Requires five (5) years of experience with the following skills:

  • Troubleshooting third party data providers including Markit and Bloomberg;
  • Writing and interpreting queries in SQL;
  • Supporting a 24/7 technical environment;
  • Implementing DevOps practices including Octopus, JIRA, or Confluence;
  • Scripting, automation, and continuous improvement practices;
  • Supporting a Windows based environment including basic server administration;
  • Using Cloud platforms including AWS and Azure;
  • Working with Linux or UNIX based platforms; and
  • Supporting multiple asset classes.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Expected base pay rates for the role will be between $139,000 and $140,00 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background.  Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.

Skills Required

  • Bachelor's in Electronic Engineering, Computer Engineering, or related field
  • Five years of experience in application support
  • Experience with troubleshooting third party data providers like Markit and Bloomberg
  • Proficient in writing and interpreting SQL queries
  • Experience supporting a 24/7 technical environment
  • Implementing DevOps practices
  • Scripting and automation experience
  • Basic server administration in a Windows environment
  • Experience with AWS and Azure cloud platforms
  • Working knowledge of Linux or UNIX platforms
  • Experience supporting multiple asset classes

Morgan Stanley Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Morgan Stanley and has not been reviewed or approved by Morgan Stanley.

  • Parental & Family Support Family support is extensive, with paid parental leave for all parents, adoption and fertility assistance, backup childcare, and eldercare resources. Feedback suggests these programs meaningfully enhance the overall package and help with retention.
  • Healthcare Strength Health coverage spans medical, dental, vision, mental‑health access, care navigation, and expert second opinions. Convenient primary care access and condition‑specific support reinforce the depth of healthcare coverage.
  • Equity Value & Accessibility Equity compensation and stock ownership are positioned as core motivators that encourage commitment and retention. Feedback suggests education and support are provided to help participants manage equity and related financial benefits.

Morgan Stanley Insights

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The Company
HQ: New York, NY
87,899 Employees

What We Do

Morgan Stanley mobilizes capital to help governments, corporations, institutions and individuals around the world achieve their financial goals. For over 85 years, the firm’s reputation for using innovative thinking to solve complex problems has been well earned and rarely matched. A consistent industry leader throughout decades of dramatic change in modern finance, Morgan Stanley will continue to break new ground in advising, serving and providing new opportunities for its clients. Morgan Stanley is committed to maintaining the first-class service and high standard of excellence that have always defined the firm. At its foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide its more than 60,000 employees in 1,200 offices across 41 countries.

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