Associate Data Scientist

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. 

The Junior O.R. Scientist will play a hands-on role in supporting the ongoing development, enhancement, and adoption of YODA—the proprietary yield optimization and demand analytics platform built and owned by the data science teams across Carnival Corporation. You will work closely with the Revenue Management (RM) teams across Holland America Line and Seabourn, ensuring YODA’s models and analytics are accurate, accessible, and actionable for end users. Your work will help RM teams make better, data-driven decisions and maximize net revenue and profitability..

Here’s a summary of what Holland America Line is looking for.  Is this you? 

Responsibilities:

• Serve as a primary point of contact for RM teams, providing day-to-day support, troubleshooting, and guidance on YODA’s features and outputs.

• Scope and Develop models as appropriate to support day-to-day pricing and inventory decisions and operations.

• Help interpret model outputs and analytics for non-technical stakeholders, supporting improved price and inventory decisions.

• Gather feedback from end users, translate business questions into analytical tasks, and ensure YODA’s tools are well understood and effectively adopted.

• Assist in building, validating, and updating forecasting and optimization models within YODA, including price elasticity, booking materialization, cancellation/retention, constraining, and segmentation models.

• Communicate model updates and implications clearly to RM teams, ensuring transparency and trust in the analytics.

• Work closely with the Revenue Science Manager, BI, and MLOps teams to feed advanced analytics into YODA and associated reporting/alerting systems.

• Recommend and help implement enhancements to YODA’s toolset and functionality based on user feedback and business needs.

• Own YODA release testing for the brands, ensuring all models and changes applied work for the RM teams

• Maintain clear, user-friendly documentation and training materials for YODA.

• Support the onboarding and upskilling of RM team members, helping them build confidence and proficiency in using advanced analytics tools.

Knowledge & Skills:

• Scope: Supports the ongoing development, enhancement, and user adoption of the YODA revenue management analytics platform, working directly with Revenue Management teams across Holland America Line and Seabourn to ensure all models and tools are accurate, accessible, and actionable.

• Problem solving: Translates business questions and operational challenges from RM teams into analytical tasks, troubleshooting model outputs, and adapting forecasting and optimization approaches to meet evolving commercial needs.

• Impact: The Senior Manager, Restaurant and Bar Operations has a significant impact on guest satisfaction, commercial performance, and brand differentiation across HAL and SBN. The role directly influences the development of experiences that contribute to onboard revenue growth and strengthen guest loyalty. Through strategic planning and innovation leadership, the position helps ensure both brands remain competitive and responsive to evolving market demands. Decisions made within this role affect the effectiveness of food and beverage programs across the fleet, influencing both operational performance and financial results. The position contributes to the establishment of standards, priorities, and best practices that guide food and beverage initiatives across multiple business areas. By identifying opportunities for innovation and continuous improvement, the role supports long-term organizational growth and enhances the overall value offered to guests. The Senior Manager also plays an important role in aligning business investments with strategic objectives, ensuring resources are directed toward initiatives that deliver meaningful results. Through collaboration with senior leaders and key stakeholders, the position influences decisions with broad organizational implications. The cumulative impact of this role extends across guest experience, revenue performance, operational effectiveness, and brand equity.        

• Leadership: Demonstrates initiative by proactively engaging with end users, sharing knowledge, and helping to build analytical capability within the RM teams through clear communication, training, and collaborative problem solving.

Essential/Minimum qualifications:

• Bachelor’s or Master’s degree in Mathematics, Statistics, Operations Research, Data Science, or a related numeric discipline.

• Experience (internship or 0–2 years) in a data science, analytics, or quantitative modeling role (travel or revenue management industry experience a plus).

• Technical proficiency in Python or R, and SQL/relational databases.

• Familiarity with forecasting, optimization, and statistical modeling techniques.

• Strong communication and interpersonal skills, with the ability to explain complex concepts to non-technical audiences.

• Professionalism, reliability, and a collaborative approach to teamwork.

Essential Experience Required:

• At least 2 years experience in a data scientist role, preferably within the travel industry

• Experience within Revenue Management

• Experience in Systems development a plus, with technical expertise in R or Python, and SQL / relational databases

Travel: No or very little travel likely

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

This is a hybrid position, based in our Seattle office. Candidates must be comfortable coming into the office 4 days/week (currently Monday-Thursday)

What You Can Expect  

• Cruise and Travel Privileges for You and Your Family 
• Health Benefits 
• 401(k)  
• Employee Stock Purchase Plan  
• Training & Professional Development 
• Tuition & Professional Certification Reimbursement 
• Base Hourly Range: $28.46 to $38.41 The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidate’s qualifications and experience uniquely. 

Our Culture…Stronger Together 

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html 
 
Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Americans with Disabilities Act (ADA)  

Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact [email protected] 
 

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