Associate Data Analyst

Representative Duties and Responsibilities:

• Validate, reconcile, and analyze data input from disparate systems to ensure data integrity
• Clearly communicate data findings and serve as a point person for troubleshooting and resolving technical issues.
• Partner with the implementation project lead and the customer to track progress, provide timely updates, and review data points with customers
• Consult with customers on how to properly extract, transform, and load their data into the Bluesight platform
• Acquire and retrieve data as necessary and assist in troubleshooting of data issues to ease end-user use of the application
• Collaborate cross-functionally with the implementation, product, and engineering team to identify trends, improve processes, and enhance data pipelines.
• Perform reconciliation and quality assurance of client data through the use of analytical and audit procedures
• Other duties as assigned

Qualifications and Skills:

• Bachelor’s degree, or equivalent experience
• Professional communication skills - written and verbal - that demonstrate an ability to work well on a team and with both technical and non-technical customer contacts
• Past experience with queries on relational (SQL, MS-SQL, Oracle) or non-relational databases (MongoDB). 
• Proficiency operating from the command line (e.g. bash, zsh, powershell) to interact with files, data, execute scripts and command-line tools.
• Strong problem-solving and troubleshooting skills with high attention to detail
• Proven ability to manage multiple projects, balance competing priorities, and meet goals and deadlines
• Self-starter with a demonstrated history of success, multiple examples of taking initiative, and the ability to thrive in a fast-paced, high-pressure environment
• Strong interpersonal and customer service skills, with the ability to collaborate effectively in teams and consistently meet or exceed customer expectations
Additional Desirable Experience:
• Experience working on an Operations team, especially in a customer-facing or implementation-focused role
• Familiarity with installing or implementing SaaS products in a client environment
• Knowledge of hospital EHR systems (e.g. Epic, Oracle(Cerner), MEDITECH, etc.)
• Experience working with PHI, understanding of HIPAA and patient privacy