Associate Customer Support

Sorry, this job was removed at 07:23 p.m. (CST) on Monday, Jun 23, 2025
Be an Early Applicant
Chennai, Tamil Nadu
In-Office
Cloud • Information Technology • Consulting
The Role

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Ingram Micro is a leading technology company for the global information technology ecosystem.

 

With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

 

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart

Job Description

Key Responsibilities:

  • Manage multiple vendors and oversee B2B business loading.
  • Demonstrate expertise in basic Excel, run macros.
  • Collaborate closely with the Product, Post Buyer, and Sales teams.
  • Drive and optimize turnaround time for end-to-end order processing on assigned products.
  • Ensure accuracy in managing assigned products.
  • Maintain a comprehensive database of Vendor RTM/RA records.
  • Possess knowledge of the billing process, including taxation aspects.
  • Oversee inventory management and ensure seamless operations.
  • Engage in result-oriented discussions across all functional groups.
  • Provide daily reports to the reporting manager.

Profile required

  • Candidate with 4-5 years of experience.
  • Strong background knowledge in order processing Skills.
  • Strong proficiency in Excel; knowledge of Visual Basic is a plus.
  • Ability to collate and manage large volumes of data efficiently.
  • Excellent communication, presentation, and analytical skills.
  • Strong interpersonal skills to collaborate effectively with product, sales, and back-end teams.

Similar Jobs

Poshmark Logo Poshmark

Associate Training Specialist (Customer Support)

Consumer Web • eCommerce • Fashion • Retail
In-Office
Chennai, Tamil Nadu, IND
850 Employees

Sutherland Logo Sutherland

Customer Support Associate

Artificial Intelligence • Analytics
In-Office
Chennai, Tamil Nadu, IND
39547 Employees

SES Satellites Logo SES Satellites

Engineer, QA 1 1 (Chennai, IN)

Aerospace • Digital Media • Information Technology • Internet of Things • Mobile • Software
Hybrid
Chennai, Tamil Nadu, IND
2100 Employees

Ericsson Logo Ericsson

Process Manager

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
In-Office
5 Locations
89000 Employees
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Irvine, CA
27,182 Employees
Year Founded: 1979

What We Do

Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.

Similar Companies Hiring

Scrunch AI Thumbnail
Software • SEO • Marketing Tech • Information Technology • Artificial Intelligence
Salt Lake City, Utah
Amplify Platform Thumbnail
Fintech • Financial Services • Consulting • Cloud • Business Intelligence • Big Data Analytics
Scottsdale, AZ
62 Employees
Standard Template Labs Thumbnail
Software • Information Technology • Artificial Intelligence
New York, NY
15 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account