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Job Description
As Associate Customer Strategy Manager, you will be responsible for leading strategic projects with the Customer, building, and leveraging digital solutions for Unilever. You will have end to end responsibility – managing an agile process to land key strategic projects and identify ways to drive continuous improvements across the business. The ideal candidate is curious and obsessed with serving the customer and constantly looking for opportunities. In additional, you will look for ways to fully unlock human potential by automating routine data tasks and gleaning insight from data.
This role will be focused on driving best in class operational execution across Walmart and Unilever by leading strategic continuous improvement projects (ex. Economic Order Quantity, Reliability Workstreams) and influencing end to end digital connectivity across the business. This role will give you the opportunity to become a transformative leader that can bridge the gap between ideas and execution. You will lead, build, and inspire the next generation of collaboration through Walmart’s ASP and influence how we engage strategically with the #1 retailer in the world.
Role Responsibilities
- Bravely challenge the status quo of the business and positively work with stakeholders to implement change.
- Forge positive relationships with Sales, Supply Chain, and external customer teams (Walmart).
- Create a reputation for operational excellence, customer obsession, and purposeful passion.
- Use report automation and role automation techniques to unlock human potential and drive improved execution for Unilever.
- Partner closely with other Associate Strategy Managers & CPFR team to build out quarterly product roadmaps for key strategy projects and digital innovation.
- Lead cross functional AGILE project teams to implement and realize the product vision.
- Manage the replenishment and inventory of a business with automated data solutions.
- Coach, mentor and develop the talent within our team.
Qualifications
- BS degree or MS in supply chain, operations research, business management, business analytics
- Strong communication and collaboration abilities.
- Experience working in agile processes.
- Experience with Power BI, Tableau, SAS or any other ETL/data visualization process
- Digital experience: statistical modelling, consulting, or report automation.
- Strong leadership skills, communication, and collaboration abilities
- R Programming, Python, SQL or any other technical programming language a plus.
- Comfortable with finding insights from data and making them meaningful to all levels of employees
- Requirements
- 3+ years of supply chain experience (ex. operations, S&OP, modelling, logistics, planning, replenishment, etc.)
Pay: The pay range for this position is $88,600 to $133,000. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.
Bonus: This position is bonus eligible.
Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
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At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.
Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.
For more information on your federal rights, please see Know Your Rights: Workplace Discrimination is Illegal
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [email protected]. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.
Skills Required
- BS or MS in supply chain, operations research, business management, or business analytics
- 3+ years of supply chain experience (operations, S&OP, modelling, logistics, planning, replenishment)
- Experience with Power BI, Tableau, SAS or other ETL/data visualization tools
- Experience working in agile processes
- Strong communication, collaboration, and leadership abilities
- Digital experience such as statistical modelling, consulting, or report automation
- Comfortable deriving insights from data and making them meaningful to all levels of employees
- R programming, Python, SQL or other technical programming language
Unilever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unilever and has not been reviewed or approved by Unilever.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life insurance, and occupational health support alongside a 24/7 employee assistance program. Wellbeing offerings such as health checks, resilience tools, and counseling support the perceived depth of health-related benefits.
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Retirement Support — Retirement support includes a 401(k) match that reaches up to 5% of base salary, strengthening the overall value of the package. Share and savings options are also referenced as part of longer-term financial support beyond salary.
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Flexible Benefits — Benefits customization is enabled through tools such as a “My Reward” system and a “Benefits Envelope” that allows employees to personalize selections. Flexible working approaches are also associated with improved overall satisfaction, reinforcing perceived choice and adaptability in the total rewards offering.
Unilever Insights
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
