Associate Customer Marketing Manager

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's®-Infinite Possibilities. One Family.

Purpose Statement

As the Associate Customer Marketing Manager (Food Service), you will be leading the K12 segment of our Customer/Segment Marketing efforts. This role includes being a key participant in Customer/Segment Marketing activities including participating in the development of an integrated strategic plan for your customer/segment (and sub-segments) of responsibility, key customer presentations & support, and the development and execution of customer/segment specific marketing plan, including demand creation efforts. You will also interface and lead cross-functional teams (Product Marketing, Distributor Marketing, Culinary, Sales, R&D, and Finance) on customer/segment specific Marketing initiatives.

This is a hybrid opportunity and would require T-Th in office work at our world headquarters in Buffalo, NY

Key Accountabilities and Outcomes

• Anticipate, identify, and analyze consumer & customer needs as well as market trends and opportunities to maximize Rich's competitive position.
• Develop a keen understanding of the competition, customers and consumers; as well as a complete understanding of the segment and category performance in the market. This includes analysis of multiple data sources. Key activities include:
  • Data analysis to understand segment results and trends, competitive performance, and consumption trends
  • Turn data into actionable insights to improve segment performance
  • Sales and customer interaction to understand customer needs and opportunities
  • Sourcing and sharing competitive intelligence
  • Recommend and work with the business intelligence group to conduct needed marketing research

Understand any assigned segment P&L's and complete analyses as required including:

• Review of monthly segment/category P&L's to manage financial return of the segment
• Measure and analyze financial impact of promotions and demand creation efforts

Partnering with FS Customer Marketing leadership, participate in the development of segment and category strategies and plans including:

• Develop segment specific & integrated strategic foodservice plan assigned accounts
• Preparation and support for Sales & Marketing planning process

Knowledge, Skills, and Experience

• Bachelor's degree in marketing or related field required; MBA a plus.
• Minimum 3 years of experience in a marketing role with a proven track record of results. Foodservice marketing experience, specifically in the food industry, preferred.
• Solid communication skills to include verbal and written capabilities; strong presentation ability.
• Solid software proficiency to include Microsoft Office Word, Excel, PowerPoint. Smart Sheet preferred
• Strong financial acumen with P&L understanding and managing a budget
• Ability to work cross functionally
• Ability to travel up to 20% as needed #LI-RT1 #CORP123

COMPENSATION

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate

$75,670.22 - $102,377.36

Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Human Resources department at [email protected] if you need assistance completing this application or to otherwise participate in the application process.