Function: Customer Development / Sales
Location: Remote, USA (based Seattle is preferred)
Terms & Conditions: Full-time position with a hybrid work schedule. Relocation assistance and international assignment support are not available for this role. Approximately 25% travel is required, including monthly travel to Washington and twice per year to Hoboken, New Jersey.
JOB PURPOSE
Are you looking for an opportunity to drive significant impact in one of Unilever’s most strategic growth channels?
The Associate Customer Business Manager will be responsible for driving business growth within the Club Channel, with a primary focus on the Deodorant category and analytical support across the Personal Care business. This role partners closely with Costco and cross-functional teams to develop and execute Joint Business Plans, uncover growth opportunities through data and insights, and strengthen customer relationships that deliver long-term success.
KEY RESPONSIBILITIES
Deliver growth for Unilever within the Club Channel, with ownership of the Deodorant category.
Develop and execute Joint Business Plans with Costco, including assortment, pricing, and promotional strategies.
Build and maintain strong customer relationships while serving as the primary liaison for business-related discussions.
Lead strategic growth initiatives from ideation through execution.
Analyze category, customer, and syndicated data to identify business opportunities and actionable insights.
Conduct reporting, trend analysis, and performance reviews to support decision-making.
Coordinate annual planning activities and customer business reviews.
Partner closely with Marketing, Shopper Marketing, Category Management, Supply Chain, Insights, and other cross-functional teams.
Drive trade investment effectiveness and optimize business performance.
Develop marketing, merchandising, and customer-specific innovation programs that support growth objectives.
REQUIRED QUALIFICATIONS
Bachelor’s degree required.
Minimum 3 years of experience in the CPG and/or Retail industry.
Experience working with syndicated data sources such as Circana, Nielsen, and Numerator.
Strong analytical skills with the ability to translate data into business recommendations.
Strong negotiation, presentation, and communication skills.
Ability to manage ambiguity and navigate complex business situations.
Proven ability to build strong relationships with internal and external stakeholders.
Experience managing large retail accounts such as Costco, Walmart, Target, or other high-volume customers.
Experience in Customer Development, Customer Strategy & Planning (CSP), Category Management, or Sales roles.
Experience managing category performance, customer-specific innovation, exclusive product programs, and P&L responsibilities.
Advanced Excel analytical skills.
Strong PowerPoint and presentation development skills.
Experience managing to both internal and external stakeholders.
WHAT MAKES YOU SUCCESSFUL
You are customer-focused and comfortable leading conversations with complex retail customers.
You can influence decisions, build strategic partnerships, and identify win-win solutions.
You are a strong storyteller who can turn data into compelling business recommendations.
You thrive in fast-paced environments and enjoy solving complex business challenges.
You have a passion for growth, continuous improvement, and delivering results.
At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive and succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.
Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.
ADDITIONAL INFORMATION
Work Location: Remote – United States (Seattle area preferred).
Travel Requirement: Approximately 25% travel, including monthly travel to Washington and twice per year to Hoboken, New Jersey.
Relocation Assistance: Not available.
International Assignment Support: Not available.
Employment Type: Full-time.
Pay: The pay range for this position is $88,600 to $133,000. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.
Bonus: This position is bonus eligible.
Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
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At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.
Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.
For more information on your federal rights, please see Know Your Rights: Workplace Discrimination is Illegal
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [email protected]. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.
#LI-Remote
Skills Required
- Bachelor's degree
- Minimum 3 years of experience in the CPG and/or Retail industry
- Experience working with syndicated data sources such as Circana, Nielsen, and Numerator
- Strong analytical skills with the ability to translate data into business recommendations
- Strong negotiation, presentation, and communication skills
- Ability to manage ambiguity and navigate complex business situations
- Proven ability to build strong relationships with internal and external stakeholders
- Experience managing large retail accounts such as Costco, Walmart, Target, or other high-volume customers
- Experience in Customer Development, Customer Strategy & Planning (CSP), Category Management, or Sales roles
- Experience managing category performance, customer-specific innovation, exclusive product programs, and P&L responsibilities
- Advanced Excel analytical skills
- Strong PowerPoint and presentation development skills
Unilever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unilever and has not been reviewed or approved by Unilever.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life insurance, and occupational health support alongside a 24/7 employee assistance program. Wellbeing offerings such as health checks, resilience tools, and counseling support the perceived depth of health-related benefits.
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Retirement Support — Retirement support includes a 401(k) match that reaches up to 5% of base salary, strengthening the overall value of the package. Share and savings options are also referenced as part of longer-term financial support beyond salary.
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Flexible Benefits — Benefits customization is enabled through tools such as a “My Reward” system and a “Benefits Envelope” that allows employees to personalize selections. Flexible working approaches are also associated with improved overall satisfaction, reinforcing perceived choice and adaptability in the total rewards offering.
Unilever Insights
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
