Associate, Customer Acquisition

Reposted 2 Months Ago
Be an Early Applicant
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Entry level
Energy
The Role
Sell and renew client contracts within a dedicated territory, meeting revenue quotas through outbound phone and email outreach. Maintain CRM, provide sales forecasts, master product and technical knowledge, handle objections and competitive pressures, and collaborate with the sales team and manager to ensure customer satisfaction and contract retention.
Summary Generated by Built In

Job Title:

Associate, Customer Acquisition

Job Description

The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
  • Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
  • Provide accurate weekly/ monthly/ quarterly sales forecast
  • Mastery of product knowledge and technical understanding of services to assess client requirements
  • Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
  • Manage external competitive pressures and handle objections to retain customers or win new customers
  • Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
  • Work with your team and management to provide a professional experience during all interactions with customers and prospects
  • Maintain the customer management system (CRM) to ensure all relevant data is captured
  • Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
  • Work with a team and report directly to a Sales Manager

Location:

MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO

Language Requirements:

Time Type:

Full time

Skills Required

  • Achieve revenue-based quota by selling renewals and services
  • Provide accurate weekly, monthly, and quarterly sales forecasts
  • Master product knowledge and technical understanding of services
  • Maintain and update the customer management system (CRM) with relevant data
  • Manage a high volume of outbound customer contacts via phone and email
  • Handle objections and competitive pressures to retain or win customers
  • Perform sales motions including lead qualification, conversion, health checks, and renewals
  • Work within a dedicated territory and collaborate with team and Sales Manager
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The Company
HQ: Canonsburg, PA
843 Employees
Year Founded: 1864

What We Do

CNX Resources Corporation (NYSE: CNX) is the premier natural gas development, midstream, and technology company in Appalachia – one of the most energy abundant regions in the world. We believe in an Appalachia First approach to our work – prioritizing investments and utilizing home-grown resources that truly make a Tangible, Impactful, and Local difference in our regional communities first, and then far beyond. Over the past 150+ years, our 100% local workforce has produced low cost and low emission natural gas to help meet the world’s growing energy demand and catalyze environmental progress. Learn more about our company at CNX.com. Or, to view stories on our vision, innovations and actions, visit PositiveEnergyHub.com

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