Associate, Creative Operations

Job Description:

WHO WE ARE:

Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow. Its retail portfolio includes 70 full-line luxury locations, additional off-price locations and five distinct e-commerce experiences. With talented colleagues focused on delivering on our strategic vision, The Art of You, Saks Global is redefining luxury shopping by offering each customer a personalized
experience that is unmistakably their own. By leveraging the most comprehensive luxury customer data platform in North America, cutting-edge technology, and strong partnerships with the worlds most esteemed brands, Saks Global is shaping the future of luxury retail.
Saks Global Properties & Investments includes Saks Fifth Avenue and Neiman Marcus flagship properties and represents nearly 13 million square feet of prime U.S. real estate holdings and investments in luxury markets.

YOU WILL BE:

The Associate, Creative Operations, will be responsible for efficiently handling operational tasks, ensuring accuracy, and supporting various creative operations. This role involves Job# creation, assisting with vendor chargebacks, submitting invoices from digital marketing agencies, and creating POs for marketing-related expenses. The Associate will assist the NY team in processing invoices from digital and social marketing agencies (e.g., Facebook-Instagram, 360i, and Criteo), submitting requests for display advertising and promotions, and maintaining an archive of live ads.

Additionally, the Associate will work closely with creative partners & communicate with multiple stakeholders to ensure operational excellence, propose improvements, streamline processes, and take on new responsibilities as the role evolves.

The ideal candidate will demonstrate strong attention to detail, problem-solving abilities, and excellent collaboration skills. They should be comfortable with change, challenge conventions, and contribute positively to a team environment.

WHAT YOU WILL DO:

● Create and edit POs and Job# entries for expenses under Creative Operations and Marketing.
● Assist NY print production and photoshoot post-production teams with processing invoices from digital marketing agencies, freelance staff, and freelancers before their due dates.
● Submit new supplier requests and amendment requests in Wrike for vendors.
● Support the Digital Asset Management Team by creating image file paths/names for editorial decks and Wrike requests for various digital projects.
● Collaborate daily with the Creative Operations team, Project Management, and Finance teams.
● Develop innovative approaches to workflow problem-solving.
● Collaborate cross-functionally with the Editorial Fashion Team and Content team as needed.

● Accommodate and implement process changes in the workflow.
● Communicate and collaborate with vendors and stakeholders to resolve payment inquiries and issues effectively.
● Support the Same Management team with data dashboards, tracking and weekly reporting

YOU ALSO HAVE:

● Bachelor’s degree from an accredited four-year college or university (preferably in Marketing, Economics, Data Science, or Business Management).
● 1–2 years of experience in marketing or a related field.
● Strong interpersonal skills with the ability to collaborate across teams.
● Excellent written and verbal communication skills.
● Exceptional attention to detail and troubleshooting abilities.
● A proactive mindset and adaptability to process changes.

YOUR LIFE AND CAREER AT SAKS GLOBAL:

● Opportunity to work in a dynamic fast paced environment at a company
experiencing growth and transformation
● Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
● Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)