Instrument is a digital product and brand experience agency of more than 400 talented people on a dozen different teams, each focused on particular clients and dedicated to producing best-in-class work. Our shift to a remote-first model has only strengthened and diversified our company culture, and we’re committed to career advancement, personal support, and a healthy work/life balance for everyone we hire.

We’re looking for a hands-on, inspiring leader who’s passionate about building, prototyping, and continually evolving digital products and experiences. You understand how to build relationships with clients and internal teams and can sense when to zoom into and out of the work to maintain quality and momentum. You’re not precious about any one solution, because you know that exploration and iteration gets you to the right answer. You love to solve complex problems through design, but you’re equally passionate about cultivating, guiding and inspiring your team to create a collaborative environment of experimentation and innovation. 

While we are a remote first company, we do need this person to be located in Portland, OR. This person will be expected to be available to go into our annuity client's offices.

What You'll Do

• Collaborate with other disciplines and clients to understand what a project needs at any given moment in an effort to move the work forward
• Help establish the bar for design thinking and execution on your team, shipping work, creating design guidelines, and codifying best practices and processes
• Fearlessly concept, iterate, prototype, and test in an effort to deliver strategic, elegant and simple design solutions
• Make sense of complex systems and develop inventive solutions through distillation and experimentation
• Ground the work in a deep understanding of the client and push on strategic insights to stretch creative opportunities
• Influence the design team with brave and inspired design solutions, inspiring them to push their thinking and skill levels to new heights 
• Produce engaging visual presentations for client work, internal projects, and business development pitches
• Consistently communicate effectively and proactively with team members and clients
• Think strategically about the project lifecycle, necessary timelines, business challenges, and the necessity of communication amongst your project team
• Balance multiple project assignments or business challenges with a steady disposition 
• Invite a wide range of perspectives and help strengthen collaboration on your team through role modeling

What You'll Bring

• Demonstrated experience leading teams in shipping high impact, successful digital products, experiences & content
• Proven experience managing, training and mentoring design teams, and steering work with clarity and actionable direction
• Experience collaborating with cross disciplinary partners and leaders
• An inclusive mindset, and an ability to reconcile diverse points of view
• Capacity for unsticking intractable roadblocks and pushing the team toward inventive solutions
• Rock solid foundation in visual design, user experience, and user interface design
• Strong verbal and visual presentation skills that get across the process, approach, and impact of your design 
• A mind for best practices, paired with a willingness to try something just crazy enough to work
• Expertise in current industry tools with the ability to adapt to new technologies
• Emotional maturity and awareness, utilizing multiple styles of communication and influence to come to the best result for our clients and team 
• Curiosity, humility, and a passion for doing great work

Pay Range

• The expected pay range for this position is 135,000 - 160,000 for our base US Region 3*. We have three regional pay ranges that are adjusted for cost of living (US1 +15%, US2 +7.5%, US3 Base), *learn more about our pay philosophy and cost of living adjustments.

What We Offer

Flexible, Hybrid Work Environment

Great Compensation with Annual Reviews (Learn more about our Pay Philosophy)

Annual Profit Sharing

401(k) Matching with Immediate Vesting

Robust Medical, Vision, and Accident Insurance

Generous Paid Holidays and unlimited PTO

Sabbaticals

Monthly Wellbeing & WFH Stipend

Career Management and Leadership Training