Associate, Content

Posted Yesterday
Be an Early Applicant
Phnom Penh, KHM
In-Office
Entry level
Information Technology
The Role
Perform quality checks on sales-submitted data, maintain accuracy and SLA compliance, monitor and improve QC processes, collaborate with Sales to reduce rejections, support content quality initiatives, identify recurring issues, and ensure adherence to quality standards.
Summary Generated by Built In
Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

  • Perform quality checks on data submitted by the Sales team and ensure all cases are completed within the agreed SLA
  • Maintain high accuracy and consistency in QC reviews.
  • Monitor and improve the QC process to increase efficiency and reduce errors.
  • Work closely with the Sales team to minimize QC rejection rates by providing feedback and guidance.
  • Support content quality initiatives related to DLD, DLP, and new feature rollouts.
  • Identify recurring quality issues and recommend process improvements.
  • Ensure compliance with quality standards and operational guidelines.

Qualifications

  • Bachelor’s degree in Business Administration, Management or other related field. 
  • Strong attention to detail and ability to ensure compliance with established standards.
  • Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
  • Proficiency in Google sheet or similar tools.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Problem-solving skills with a proactive approach to handling challenges.
  • Familiarity with vendor onboarding processes is a plus, but not required.

Skills Required

  • Bachelor's degree in Business Administration, Management or related field
  • Strong attention to detail and ability to ensure compliance with established standards
  • Excellent communication and collaboration skills
  • Proficiency in Google Sheets or similar tools
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
  • Problem-solving skills with a proactive approach
  • Familiarity with vendor onboarding processes

Delivery Hero Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.

  • Wellbeing & Lifestyle Benefits Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
  • Healthcare Strength Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
  • Equity Value & Accessibility Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.

Delivery Hero Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Berlin
32,902 Employees

What We Do

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero

Similar Jobs

In-Office
Phnom Penh, KHM
32902 Employees

Careerflow.ai Logo Careerflow.ai

Japanese Data Annotator

Artificial Intelligence • HR Tech • Software • Generative AI
In-Office or Remote
34 Locations
4-4 Hourly

ProspeX CRM Logo ProspeX CRM

Head of Engineering - Custody

Artificial Intelligence • Marketing Tech • Sales • Software
In-Office or Remote
48 Locations

Kintsugi AI, Inc. Logo Kintsugi AI, Inc.

Technical Lead

Artificial Intelligence • Fintech • Software • Automation
In-Office or Remote
24 Locations

Similar Companies Hiring

Scrunch  Thumbnail
Artificial Intelligence • Information Technology • Marketing Tech • Software • SEO
Salt Lake City, Utah
Standard Template Labs Thumbnail
Artificial Intelligence • Information Technology • Software
New York, NY
25 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account