Associate Commercial Relationship Manager

This position is located at our Red Oak, IA branch.
What’s Important to You
We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.

• Generous Paid Time Off (PTO) in addition to paid federal holidays.
• Student debt employer repayment program.
• 401(k) retirement plan with a 6% match.
• The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.

We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.
SUMMARY
The Associate Commercial Relationship Manager serves as an entry level commercial banking position with functionality ranging from business development utilizing a small business platform to supporting senior bankers as an apprentice relative to portfolio management and experience with complex credit functions. This role drives shareholder value through a collaborative effort to generate quality earnings through interest income growth, via maintaining margin and credit quality, and non-interest income through collaboration with business partners while simultaneously understanding the importance of expense control. This position maintains an average loan portfolio size of up to $20MM, revenues to the bank of at least $800K, and manages at least 75 bank relationships, or may provide support to a Commercial Relationship Manager II or Senior Commercial Relationship Manager with a loan portfolio exceeding $50MM.
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Achieves individual annual production and growth goals for loan, deposits, and fees to ensure the bank meets its overall financial targets and conforms to credit terms.
• Initiates and develops new business through outside business development activities either through monitored calling efforts utilizing a small business banking platform or collaboration with a Commercial Relationship Manager II or Senior Commercial Relationship Manager.
• Ensures ongoing contact with new clients to enhance client’s experience with First Interstate Bank.
• Develops a comprehensive understanding of the client’s needs based on the review and analysis of personal bank business financial data gathered through relationship reviews and personal meetings.
• Uses internal customer sourcing software to generate leads, track activities and make referrals to requisite business partners and bankers.
• Actively participates in community organizations to source business development opportunities and demonstrates First Interstate Bank’s commitment to the communities we serve.
• Builds client and prospect referral pipeline via identification and development of internal and external center of influence.
• Develops and maintains an in-depth knowledge of products and services as well as knowledge of competitors and competitive products.
• Proactively promotes bank products and services and keeps clients informed of all the financial solutions First Interstate Bank offers to meet their needs.
• Assembles cross-functional team to respond to customer requests when not able to address requests personally.
• Works on complex problems requiring in-depth evaluation of client information in conjunction with Commercial Relationship Manager II and Senior Commercial Relationship Manager.
• Maintains follow up on existing loans to ensure compliance with internal procedures and other required terms.
• Research and studies industrial, commercial, economic and financial situations relevant to existing and new business.
• Actively engages, demonstrates and fosters the First Interstate Bank Mission, Vision, and Values by executing the Service Commitments.
• Maintains compliance with all bank regulations for assigned job function and applies to designated job responsibilities.
• Follows all Bank policies, procedures, and compliance regulations and completes all required annual training.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS AND ABILITIES

• Experience in accounting, financial statement analysis, and cash flow analysis consistent with job responsibilities.
• Knowledge of commercial lending policies, procedures, practices, and documentation.
• Excellent written and verbal communication skills, including strong presentation abilities.
• Ability to work effectively with individuals and teams across the organization to manage customer relationships.
• Proficiency in Microsoft Word, Excel, and Outlook; PowerPoint experience is beneficial.
• Demonstrates initiative and sound judgment.
• Ability to prioritize tasks and remain adaptable under pressure.
• Ability to read, analyze, and interpret financial reports and legal documents.
• Ability to respond effectively to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a wide variety of technical instructions presented in mathematical or diagram form

EDUCATION AND/OR EXPERIENCE

• Bachelor's Degree in Business, Finance, or related field required
• 1-3 years experience in credit analysis and commercial underwriting, or an equivalent combination of education and experience required

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

• Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently
• Sitting - Frequently
• Standing - Occasionally
• Noise Level - Moderate
• Typical Work Hours - M-F (8-5)
• Regular and Predictable Attendance - Required
• Travel - as needed