Associate - Cohort Hiring - Program Management - UK

Job Description
The Talent & Employee Experience - Recruiting team at JP Morgan Chase & Co comprises a global team of professionals across campus and experienced functions who support the business in fulfilling over 100,000 roles, including internal mobility for 30,000 employees annually. The organization engages with millions of candidates to help them navigate the firm to find their next career opportunity. The Global Technology Cohort Hiring 2.0 program is part of the Technology Recruiting organization that provides the business with the talent they need for both today and tomorrow; and when they join, deliver a tailored experience that sets them up for success.
In the GT Cohort Hiring 2.0 - Program Management role, you will help us execute new processes regarding cohort hiring placements, onboarding, orientation, and acclimation. You will deliver the candidate placement process, using inputs from candidates as well as hiring managers to create a smooth, effective placement process for all relevant stakeholders. As the Cohort hiring program manager, you will plan for and partner with the key stakeholders for onboarding and facilitate New Hire Orientation Day-One experience (in-person or virtual). You will also engage with new hires and hiring managers during the acclimation phase of their employment.
Job Responsibilities

• Execute end-to-end placement, onboarding, orientation, and acclimation processes in designated locations, ensuring all activities are maintained and supported.
• Engage with candidates and hiring managers to deliver business-required activities and follow up on requirements.
• Balance preferences of candidates and hiring managers, regularly collecting and measuring acclimation feedback.
• Promote awareness and adoption of cohort hiring processes among hiring managers.
• Build strong relationships with customers and stakeholders, fostering a "one team" mentality.
• Troubleshoot incidents and identify opportunities for process optimization.
• Deliver high-quality solutions focused on innovation and elevating the experience for candidates, new hires, hiring managers, and stakeholders.
• Use analytics and usage patterns to proactively address issues and enhance service delivery.
• Ensure data integrity throughout all stages of the process.

Required Qualifications, Capabilities, and Skills

• Relevant experience in recruiting, program management, and technology, with understanding of key technology areas in financial services.
• Strong negotiation, problem-solving, and customer empathy skills.
• Ability to influence and build relationships across all levels, driving collaboration and change.
• Analytical skills to synthesize information, adapt approaches, and ensure successful process delivery.
• Proven leadership with initiative, autonomy, and accountability for strategic decisions.
• Excellent presentation, written, and verbal communication skills.
• Comfortable introducing new concepts and solutions in dynamic environments.
• Passion for enhancing new hire experience, business strategy, and continuous learning.
• Awareness of risk and reputational issues, with ability to address and escalate as needed.
• Ability to thrive in a fast-paced, dynamic work environment.

Preferred Qualifications, Capabilities, and Skills

• Experience working in global or cross-functional teams.
• Familiarity with cohort hiring or large-scale onboarding programs.
• Advanced proficiency in data analytics and reporting tools.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.