Overview
As an Associate Cloud Operations Engineer, you will be responsible for working in a team-based environment supporting our customers running workloads in the public cloud. You will work in conjunction with your team to foster heightened customer experience and drive technical innovation in the managed services practice.
Your Impact
The essential functions of this position include:
- Support and maintenance of Azure production environments
- Ensuring availability, performance, security, governance and scalability of Azure production systems via various monitoring, logging, and other toolsets
- System troubleshooting and problem resolution across various application domains and platforms.
- Support of systems for metrics, logging, and monitoring on Azure platform.
- Maintenance and management of tools for automation of different operational processes.
Qualifications
- Experience supporting customers deploying workloads in the public cloud
- Ability to troubleshoot complex, interdisciplinary public cloud technical issues
- Ability to work in a diverse and geographically dispersed team environment with multiple engineering resources of varying skillsets and responsibilities
- Excellent written and verbal communication skills with the ability to work with a wide range of Customers across different verticals
- Familiar with cloud networking constructs such as Expressroute and VNETs
- Experience working in CI/CD pipelines to include tools such as Azure DevOps
- Knowledge of operating system administration to include Linux and Windows
- Microsoft technologies to include Active Directory, SQL, Patch Management, Certificate Services, Cloud Identity to include Active Directory and Azure Active Directory
- Cloud Security services to include Defender for Cloud, Key Vault, Azure Firewall, Azure WAF
- Kubernetes systems administration
- Experience with application load testing and quality assurance activities
- 1+ years of experience in deploying and supporting complex datacenter and/or public cloud environments
- Entry level public cloud related certification preferred
Position Specifics
The initial base salary range for this position is expected to be between $65,000 and $90,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.
ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. ePlus Benefits highlights can be viewed here.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
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Who We Are
At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.
Corporate Values
- Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
- Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
- Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
- Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.
Commitment to Diversity, Inclusion and Belonging
- We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
- ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.
- While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
- By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.
Skills Required
- Experience supporting customers deploying workloads in the public cloud
- Ability to troubleshoot complex public cloud technical issues
- Excellent written and verbal communication skills
- Familiar with cloud networking constructs
- Experience working in CI/CD pipelines
- Knowledge of operating system administration
- Experience with Microsoft technologies
- Experience with cloud security services
- Kubernetes systems administration
- 1+ years of experience in deploying and supporting complex environments
What We Do
ePlus is a customer-first, services-led, results-driven and trusted industry leader that helps organizations secure, modernize, optimize, and scale every aspect of their IT infrastructure. For more than 30 years, we have stood side by side with more than 4,300 global customers, helping navigate an increasingly complex and dynamic IT, regulatory and workforce environment. Backed by an unparalleled bench of technical experts, more than 5,000 certifications and accreditations, top industry recognition, and a relentless commitment to innovation on behalf of everyone we serve, ePlus drives truly transformational results. We achieve these outcomes via excellence across security, cloud, and managed services – including data migration, hosting and management, along with data center, collaboration, and networking expertise. It’s equal parts strategy, execution, and results, always with our customers at the core. Each day. Every day. Please be aware that scammers will sometimes post jobs on third-party sites such as LinkedIn that appear at first to be legitimate but, in fact, are seeking cash or personal information. ePlus will never send a check to an applicant or require that an app be downloaded. You can learn more information about this type of scam from the Federal Trade Commission (FTC), at https://www.consumer.ftc.gov/articles/0243-job-scams. https://twitter.com/ePlus https://www.youtube.com/user/eplusinc/ https://www.facebook.com/ePlusinc https://www.instagram.com/eplus_technology/
