Associate Clinical Account Specialist (Vancouver, BC - Canada) - Johnson & Johnson MedTech, Electrophysiology

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales

Job Sub Function:

Key Account Management – MedTech (No Commission)

Job Category:

Professional

All Job Posting Locations:

Vancouver, British Columbia, Canada

Job Description:

We are searching for the best talent for Associate Clinical Account Specialist to be in Vancouver, BC - Canada area.

About Cardiovascular

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Johnson & Johnson Medical Companies (JJMC), a division of Johnson & Johnson Inc., markets and distributes medical device solutions for use in institutional and primary health care settings across Canada. JJMC focuses on providing minimally invasive treatment options spanning various medical procedures and disease states. Among the products represented by its various business units are: surgical instruments, orthopedic implants, devices for women’s health including breast care, infection prevention and general purpose sterilizers, hernia solutions, haemostatic products, cardiovascular and neurovascular diagnostics and treatment.

 

Biosense Webster Inc. (BWI), a member of Johnson & Johnson's Family of Companies combines an entrepreneurial spirit, leading edge technology, and the worldwide impact of Johnson & Johnson. Will Webster developed the first practical deflectable tip cardiac catheter some 30 years ago and later partnered with Biosense Webster International's (BW) industry-leading innovations in visualizing intra-cardiac signals. Today BW is recognized worldwide as an industry leader in developing innovative solutions to cardiac arrhythmias. Guided by the needs of electrophysiologists and their patients, we have pioneered technological advancements ranging from the first deflectable tip catheter to the PENTARAY multi-electrode mapping catheter, to today's most sophisticated three-dimensional cardiac mapping and navigation system (CARTO 3 Mapping System), with integrated contact force ablation catheter technology. Extensive experience, consistent focus and advanced technology continues to make BW a global leader in the diagnosis and treatment of cardiac arrhythmias. 

 

Key Responsibilities: 

• Provide professional clinical support to physicians and health care providers on the safe and effective use of our three-dimensional mapping system (CARTO 3) in the Electrophysiology and OR suites.

• Provide support and expertise on the full Biosense Webster product portfolio relating to electrophysiology procedures, including diagnostic and ablation catheters, intra-cardiac echo (ICE) catheters and RF ablation generator.

• Act as the main point of contact for all clinical considerations at hospital accounts in the territory (including customer in-servicing, inventory management and equipment troubleshooting).

• Act as a technical resource through education and training relating to CARTO 3, Biosense Webster products, ablation techniques, and electrophysiology procedures with new and existing customers (physicians, nurses and technologists).

• Responsible in playing an integral part in optimally rolling out new technology, including peer to peer training amongst BW staff, customer training & presentations and physician feedback collection.

• As a key member of the field team, manage account relationships in a thoughtful and strategic manner in collaboration with the Product Specialist to drive business and market share growth objectives. 

The anticipated base salary range for this position is $65,000 - $103,500 CAD. 

• As applicable for the role - Under current guidelines, this position is eligible for a discretionary performance bonus.​

• The Company uses Artificial Intelligence in its assessment of applicants.​

• This job posting is for an existing position.

Qualifications:

• A University Degree in health sciences, engineering or business or a Cardiology Technologist diploma is required.

• A minimum 1 year of clinical, technical or research work experience in a patient care, hospital environment or medical device background (Educational placements or practicums accepted as work experience).

• Demonstrate the ability and desire to successfully complete a comprehensive 12 – 16 month on-the-job training program on the entire Biosense Webster product portfolio, including the CARTO 3 Mapping system, Cardiac Anatomy and Electrophysiology, RF ablation techniques and Intra-Cardiac Echo (ICE).

• Ability to focus on working seamlessly with operating physicians and nurses by providing undivided attention throughout the entire cardiac procedure.  Position requires working in an operating room setting, attending live patient procedures and willing to work variable hours to meet patient needs.

• Must be willing to travel up to 25% overnight business travel within territory based on customer and business needs, occasionally on short notice.

• As driving is a requirement of the role, a valid driver’s license and safe driving record are requirements to operate company issued vehicle.

Commitment to Diversity:
At Johnson & Johnson, we value diversity and inclusion. We are committed to recruiting, developing, and retaining talent that reflects the diversity of our customers and the communities we serve.

Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive and accessible work environment where all employees have the opportunity to achieve their potential.

 

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #RPONA

Required Skills:

Preferred Skills:

Accountability, Account Management, Business Behavior, Communication, Continuous Improvement, Cross-Functional Collaboration, Customer Centricity, Customer Experience Management, Customer Relationships, Customer Satisfaction, Data Savvy, Execution Focus, Innovation, Medical Technology, Relationship Building, Revenue Management, Sales, Sustainable Procurement, Vendor Selection

The anticipated base pay range for this position is :

$65,000 - $103,500 CAD

Additional Description for Pay Transparency:

As applicable for the role - Under current guidelines, this position is eligible for a discretionary performance bonus.​ The Company uses Artificial Intelligence in its assessment of applicants.​ This job posting is for an existing position.