The Role
Provides expert ClinCheck treatment-planning guidance and support to Invisalign providers. Assesses case suitability, reviews treatment plans, answers ClinCheck software questions, trains dentists, supports new software functions, and contributes clinical input to cross-functional projects. The role builds provider confidence, improves treatment predictability, and supports an excellent clinical customer experience across Australia and New Zealand.
Summary Generated by Built In
Join a team that is changing millions of lives.
Transforming smiles. Transforming lives. Transforming an industry.
At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionised the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our teams are constantly pushing the boundaries of what’s possible.
Ready to join us?
About this opportunity
The ClinCheck Excellence Manager is responsible for offering ClinCheck support and working to guide doctors on their ClinCheck treatment plan set up and detail with expertise. This role is to build Invisalign providers’ clinical confidence and competencies by demonstrating the clinical application through giving guidance and support to doctors’ own cases.
This role can be based in either Australia or New Zealand provided the minimum registration requirements associated with the role are met.
Key Responsibilities
In this role, you will…
- Assist customers to assess their Invisalign cases and provide guidance on suitability based on Align’s predictability guidelines
- Support the ClinCheck review process for general dentists who are Invisalign providers through providing guidance and practical tips and tricks that can be applied to their ClinCheck plans to help provide doctors a more predictable ClinCheck set up
- Address customer questions relating to the features of ClinCheck software and ClinCheck treatment plans as provided on the customer’s Invisalign Doctor Site (IDS).
- Assist customers with new functions related to ClinCheck software
- Conduct customer training use of ClinCheck software
- Provide feedback as a core member of projects for treatment planning, clinical support model projects or any other projects that require product or clinical input.
- Engage and influence cross-functional teams to deliver an excellent clinical customer experience for all Invisalign providers
- Drive efficiency and effectiveness through all processes relevant to the role
- Participate in proactive team efforts to achieve departmental and company goals, where applicable
- Comply with all safety policies, practices and procedures.
- Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team
- Other duties as assigned from time to time
Skills, Knowledge & Expertise
In this role, you’ll need …
- Required: Bachelor of Dental Science (or equivalent)
- Must have current registration with Dental Board of Australia and current AHPRA registration be at least 8 years of working experience
- 1-2 years of experience is in a corporate environment would be viewed advantageously
- At least 2 years of Invisalign patient treatment planning and management or in a role which provides ClinCheck software support
- Ability to learn and apply technical knowledge
- Experience in training dentists/orthodontists
- Proficient in English
- Effective communication and presentation skill
- Regular business hours. Some outside hours in evenings and weekends, and travelling may be required from time to time
About
Your growth and well-being:At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:Health and well-being programs to keep you thriving in both body and mind.Employee-exclusive discounts on Invisalign products.Learning opportunities through online learning resources and support for your individual development plans.Inclusive, global workplace that fosters collaboration, recognition and belonging.Country and/or role specific details will be shared with you by your recruiter during the interview process. Discover Align:We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align's culture here!Want to discover more about exocad and Cubicure? Click on their names for additional information.
Skills Required
- Bachelor of Dental Science or equivalent
- Current registration with the Dental Board of Australia and current AHPRA registration
- At least 8 years of working experience
- At least 2 years of Invisalign patient treatment planning and management experience, or ClinCheck software support experience
- Ability to learn and apply technical knowledge
- Experience training dentists or orthodontists
- Proficiency in English
- Effective communication and presentation skills
- One to two years of corporate experience
- Availability for regular business hours, with some evenings, weekends, and occasional travel
Align Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Align Technology and has not been reviewed or approved by Align Technology.
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Healthcare Strength — Health coverage includes medical, dental, vision, life, and both short‑ and long‑term disability, along with AD&D and wellness resources. Select locations add region‑specific programs such as medical coverage and Multisport, reinforcing breadth.
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Strong & Reliable Incentives — A corporate bonus plan outlines performance‑based rewards and eligibility, and compensation is described as competitive in commercial roles. Incentive structures in sales are portrayed as offering strong on‑target earnings potential.
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Retirement Support — Retirement programs feature a 401(k) plan with company contribution mechanisms, profit sharing, and a defined contribution pension plan. These elements emphasize long‑term financial security alongside salary and bonus.
Align Technology Insights
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The Company
What We Do
Twenty years ago, we pioneered the world's first clear aligners. Since then, we have continuously innovated with new products and technologies that are revolutionizing treatments for doctors and their patients. Invisalign clear aligners and the iTero Intraoral scanner help dental professionals achieve the clinical results they expect and deliver effective, advanced dental options to their patients. Helping change millions of lives, one smile at a time. Discover your straight path to a bright future at Align. As a part of our smart, diverse and fast-moving global team, you'll make an impact for the market leader that's moving an industry forward. Want to find out what’s next for us—and for you?
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