Associate, Client Solutions

Posted 18 Hours Ago
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Hong Kong
Entry level
Professional Services • Software • Consulting • Financial Services
GLG connects thousands of the world’s best businesses to the largest and most varied source of first-hand expertise.
The Role
The GLG Associate supports the client-facing team in managing projects and fulfilling research requests. Responsibilities include facilitating client-expert interactions, developing client relationships, organizing events, and collaborating with various internal teams to ensure quality service delivery.
Summary Generated by Built In

Job Description

Position Overview:

GLG is seeking a Greater China-based Associate to support clients. Associates help to drive GLG’s business model and develop their segments client base through close coordination with members of the research team and working with clients to fulfill their primary research needs.

Location: Shanghai/ Beijing/ Shenzhen/ Hong Kong

Key Responsibilities:

GLG Associate is responsible for:

  • Support the client facing team. The Associate will provide project support to the client facing team who manage multiple projects on a day-to-day basis.
  • Facilitating educational interactions between GLG Network Members and our clients, enable our clients to make more informed and confident investment decisions. The Associate is tasked with fulfilling time sensitive research requests by analyzing client requests and building and qualifying primary populations of topic experts. Most GLG client/expert interactions consist of telephone consultations but also may consist of surveys, reports, and other in-depth engagements.
  • Working towards growing GLG client relationships. The Associate will be working towards gaining responsibility of developing and maintaining relationships with GLG clients, who are primarily leading investment professionals in China. This relationship development will stem from in-person client meetings, project execution, and day-to-day interactions.
  • Programming events. The Associate is encouraged to organize and host small group live conversations with leading experts to share insights on industry trends and hot topics, including roundtables, seminars, teleconferences, webcasts etc.
  • Team-wide collaboration. The Associate is expected to work closely with our Business Development team, Council Development team, Project Support team and other research professionals to deliver quality and thoughtful services to clients.

Required Skills:

GLG attracts employees from the most distinctive professional and academic backgrounds. Across all of our positions, we insist upon excellence, integrity, creativity, and professionalism.

  • Interest in financial industry
  • Bachelor’s degree, or above
  • Working towards growing GLG client relationships.
  • Excellent communication skills and fluency in written English
  • 0-3 years of work experience in client-facing, account management or analyst roles in relevant industries such as banking, business services, market research, consultancies and financial services, etc. plus significant ongoing curiosity about trends and personalities in the project-related sector
  • Demonstrated performance and business judgment
  • Successful track record working in a team environment
  • Ability to multi-task and prioritize activities effectively, while ensuring a high level of accuracy and attention to detail

About GLG / Gerson Lehrman Group

GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).

We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.

GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.

To learn more, visit www.GLGinsights.com.

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

The Company
HQ: New York, NY
9,740 Employees
On-site Workplace
Year Founded: 1998

What We Do

GLG is the world’s insight network. We connect decision makers to the right experts so they can act with the confidence that comes from true clarity and have what it takes to get ahead. Our network of experts is the world’s largest and most varied source of first-hand expertise, and we recruit hundreds of new experts every day. We bring the power of insight to every great professional decision. Visit GLGinsights.com.

For information regarding GLG’s practices with respect to personal information, please visit our privacy policy at https://glginsights.com/privacy-policy/

Why Work With Us

In addition to our unique business model, GLG boasts a diverse culture of smart, dynamic professionals across our 20 global offices.

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