Associate, Client Services

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Athína, GRC
Remote
18K-20K Annually
Junior
Information Technology
The Role
Manage end-to-end client engagements: identify and recruit subject-matter experts, coordinate consultations and research plans, manage multiple projects under tight deadlines, make expert selection and scheduling decisions, and collaborate with global teams to deliver high-quality, actionable insights.
Summary Generated by Built In

About True North Insights

True North Insights is a global expert network that connects organizations with subject matter experts who provide critical insights to inform strategic decision-making.

We believe the right knowledge can move the world forward. Since day one, that belief has driven everything we do. We exist to break through complexity, giving global investors and business leaders frictionless access to the insights that matter most — insights that fuel confident decisions, unlock opportunity, and power successful careers.

Founded in 2019 in New York City, our firm has skyrocketed from launch to becoming #7 in North America and #10 globally in just five years — and we’re just getting started. As we expand into Europe and beyond, there’s never been a better time to join our high-growth, global team.


As an Associate, you’ll manage engagements from start to finish, coordinate with experts, and ensure projects deliver clear, actionable insights. This role is designed for professionals eager to learn quickly, take initiative, and develop skills that matter in real business contexts.

No two days are the same. One day, you may be helping a hedge fund gain insights from a European airline's veteran. Another, you could coordinate a consultation with a former Fortune 10 C-suite executive to inform a client’s eCommerce strategy.

Key Responsibilities

You will be the main point of contact between clients and experts, taking ownership of projects and ensuring reliable, high-quality results across multiple projects daily.

You will:

  • Identify and engage experts with relevant experience to meet client needs. Reach out to experts to confirm availability and alignment with client objectives.
  • Coordinate consultations to ensure smooth communication and delivery of client objectives into research plans and timelines. 
  • Manage multiple projects efficiently, delivering reliable outcomes under tight deadlines.
  • Make informed decisions about expert selection, project scheduling, and outreach strategy
  • Collaborate with teams worldwide to ensure projects meet client expectations.
About You
  • Recent graduate or young professional with up to 1-2 years of experience.
  • Bachelor's degree in any discipline.
  • Strong academic performance and intellectual curiosity.
  • Strong verbal and written communication skills; professional and articulate presence.
  • Thrive in fast-paced, results-driven environments.
  • Take initiative, solve problems independently, and follow through reliably.
  • Resilient, resourceful, and unafraid to roll up your sleeves.
  • Motivated by goals and driven by measurable outcomes.
  • Fluent in English; additional languages a plus
Why True North Insights
  • Clear growth milestones to accelerate your career.
  • Potential to advance into leadership roles, including equity opportunities within 24 months.
  • Diverse industry exposure—Associates are never siloed into a single sector.
  • Hybrid working model
  • Compensation: 18.000€-20.000€ annually 
  • Bonuses and incentives: Performance-based commissions based on individual achievements
  • Private Health insurance
  • Opportunity to contribute to the growth of a rapidly expanding organization.
  • Daily office perks: Snacks, Monday breakfast, and weekly social events

At True North Insights, growth comes from initiative and results. You’ll be supported, challenged, and empowered to take ownership and lead from day one.

True North Insights is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We don't believe in "perfect" candidates. If you’re ready to tackle challenges and grow in a fast-moving environment, you belong here.

Skills Required

  • Bachelor's degree in any discipline
  • Up to 1-2 years of professional experience / recent graduate
  • Strong verbal and written communication skills and professional presence
  • Fluent in English
  • Strong academic performance and intellectual curiosity
  • Ability to manage multiple projects and meet tight deadlines
  • Take initiative, solve problems independently, and follow through reliably
  • Additional languages
  • Experience coordinating consultations or project coordination (preferred)
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The Company
HQ: New York, New York
861 Employees

What We Do

Founded in 2006 by former Bain & Company consultants and Morgan Stanley investment bankers in Shanghai, Capvision is an industry-leading global expert knowledge services provider. We are the fastest-growing expert network in the United States, as well as the first and largest established expert network in Asia. Capvison partners with over 2000 clients including institutional investors, consulting firms, and Fortune 500 companies to organize and provide fast and accurate expert consultations, surveys, conference calls, transcripts, and customized research solutions. Our proprietary CRM enables our clients to benefit from the scale of our network and professional relationships, which we continually build by individually screening and recruiting top talent who match each client’s unique needs and goals. We aim to deliver the best services by aligning our interests with our clients' so that they can make well-informed and strategic decisions that outperform the competition.

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