ducation
- Bachelor’s Degree preferred.
- A combination of education, training and experience may be considered in lieu of a degree.
Preferred Qualifications
Job title
Associate Client Manager
Job Code
GS8003
Effective Date
1 June 2023
Business Group
GSP International
Department
GSP Account Management
Location
UK
Job Summary
This position will partner with a Client Manager to focus on achieving goals by selling World Wide Technology's suite of services including; Consulting, Infrastructure, Applications, and Lab.
Essentials Function
- Works closely with Client Manager as mentor in a specific account or area.
- Acts in a consultative fashion and receives consistent positive feedback from internal and external engagements.
- Assist in managing complex customer relationships, leveraging HPT (High Performance Team) to achieve sales goals.
- Developing relationships with Partner/OEM (Original Equipment Manufacturer) Technical Specialists and Business Units.
- Demonstrating competence in identifying and engaging appropriate partners as part of customer engagement and technical solution design.
- Leverages senior team members to increase knowledge of best practice and success stories.
Education
- Bachelor’s Degree preferred.
- A combination of education, training and experience may be considered in lieu of a degree.
Work Experience
- A minimum of 1-year progressive experience in a related field required
Knowledge, Skills, and Abilities
Core Functional / Technical Skills
Requirement
Relationship Management
Builds relationships with key individuals within the team, department, and organization.
Supporting
Account Development
Builds relationships with customer account team, including key buyers/decision makers.
Assists in creating opportunities (e.g., progress meetings, fact-finding/exploratory meetings) to build customer account.
Understands and reports a customer’s business issues through appropriate organization channels.
Developing
Account Planning
Completes and manages dynamic local/regional account plans based on an understanding of customer need and industry trends and prioritizes time based on the account’s value for the organization or likelihood of success.
Supporting
Negotiation and Influence
Exchanges information in straightforward situations to gain other’s support.
Proactively seeks help from a manager when needed to address areas of difference and ensure agreements among all parties.
Assists in conducting straightforward cost, benefit and risk analyses of possible solutions and the implications not reaching an agreement.
Developing
Market and Product Communication
Demonstrates a comprehensive understanding of product components, design, features and benefits when communicating product features and brand’s benefits.
Supporting
Value Analysis
Delivers requested detailed information about the uses and values of the company’s products/offerings.
Supporting
Building a Business Case
Articulates the presenting business issue impacting own team and helps develop the rationale for addressing it (e.g., impact on customer satisfaction scores or team revenues).
Assists in the identification and analysis (e.g., cost/benefit, risk) of potential solutions to address the business need.
Helps determine the recommended solution, documenting the business case for change and sharing with team leadership.
Supporting
Skills Required
- Minimum 1 year progressive experience in a related field
- Bachelor's degree (preferred)
- Relationship management
- Account development
- Account planning
- Negotiation and influence
- Market and product communication
- Value analysis
- Building a business case
- Consultative selling and partner engagement
World Wide Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about World Wide Technology and has not been reviewed or approved by World Wide Technology.
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Healthcare Strength — Health insurance is considered excellent and affordable, with bundled medical, dental, and vision coverage that reduces out-of-pocket costs. Wellness programs and an Employee Assistance Program further enhance access to care.
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Leave & Time Off Breadth — Generous paid time off grows with tenure, alongside paid sick days and holidays. Parental and military leave are also provided.
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Retirement Support — Financial benefits include profit sharing and a 401(k) with company matching, complemented by life and disability insurance and tuition reimbursement. These elements strengthen total rewards beyond base salary.
World Wide Technology Insights
What We Do
World Wide Technology is a systems integrator, provides information technology and supply chain solutions. Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers. At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 9,000 individuals and closed nearly $17 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the 12th consecutive year!
Why Work With Us
Our extensive partnership with best in class technology companies, coupled with our strong culture allow for world class delivery of transformative business solutions driven by IT.
