Overview:
Guidepoint is passionate about expanding our reach with both new and existing clients. We support all Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint.
Guidepoint is seeking a qualified candidate for an Associate, Client Success role on the Institutional Client Success team. This person will support senior members of the team as they promote our services to various clients (Institutional companies), in order to grow overall usage.
This is a hybrid position out of our Athens office.
What You’ll Do:
- Work within the Client Success team to increase user base at client firms by employing a thoughtful and strategic outreach approach
- Conduct cold calls, emails and other lead generation efforts to meet designated project, new client activation, and meeting targets
- Monitor client usage trends and identify inflection points in their usage data to proactively reach out and identify any potential pain points
- Onboard new client prospects and educate them on the different services Guidepoint has to offer either under an existing subscription, or opening new business/contracts
- Develop a working knowledge of corporate industries and help communicate Guidepoint’s value add to clients in these sectors
- Work closely with the Client Service team to collect feedback on open client projects as well as advisors we have sent clients for review
What You Have:
- 1-2 year of sales, business development, and/or account management experience (desirable)
- Bachelor’s degree from a recognized institution
- Broad base knowledge of the sales process from lead generation to relationship management
- Excellent networking skills enabling reach out to prospective clients
- Excellent communicator capable of handling high-profile clients
- Demonstrated ability to work in a team atmosphere
- A desire to work in a fast-paced entrepreneurial environment
- Initiative and ability to handle increasing responsibility over time
- Excellent relationship management skills with stakeholders of varying seniority levels
- Proficiency in spoken and written English
What We Offer:
- Competitive compensation
- Private health insurance
- Entrepreneurial environment, autonomy, and fast decisions
- International exposure to the global Guidepoint service teams
- Casual work environment
- Summer and winter team events
About Guidepoint:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
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Skills Required
- 1-2 years of sales, business development, and/or account management experience
- Bachelor's degree from a recognized institution
- Excellent networking skills for client outreach
- Excellent communication skills for high-profile clients
- Ability to work in a fast-paced entrepreneurial environment
Guidepoint Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Guidepoint and has not been reviewed or approved by Guidepoint.
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Leave & Time Off Breadth — Paid time off and sick days are considered competitive for early‑career roles, with separate allocations for PTO and sick time. This breadth supports baseline work-life needs beyond just holidays.
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Retirement Support — A 401(k) plan with company matching is highlighted and aligned with mid‑market expectations. Employer verification of the match underscores a tangible long‑term benefit.
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Wellbeing & Lifestyle Benefits — A casual hybrid work environment, wellness activities, team events, commuter support, and office perks are emphasized. These culture‑oriented offerings add non‑cash value to the overall package.
Guidepoint Insights
What We Do
Guidepoint connects clients with vetted subject matter experts—Advisors—from our global professional network. Our clients leverage the insights and perspectives shared by our Advisors to stay informed and make better business decisions. Our multinational client list includes nine of the top 10 global consulting firms, hundreds of hedge funds (including five of the largest firms), and many of the largest private equity firms and Fortune-ranked companies. Guidepoint’s fourteen offices on three continents provide 24/7, quick and agile service.
